Articles
OpenAI debuts ChatGPT Plus, Integral Group gets acquired, Yahoo integrates Marin Software, more CX news.
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The innovative tool allows customers to turn words and phrases into custom images, all within their existing licensing package.
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How to avoid pitfalls and deliver a smart, composable implementation.
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What this former waiter learned about customer experience, and how he's now using those lessons in his current career.
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The ongoing tech turndown is looking more like a takedown, as HubSpot, a marketing automation and CRM provider, slashes 7% of its workforce.
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Developer visibility focuses on understanding goals, dependencies and changes to increase the chance of delivering a valuable and useful product.
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Explore how architecture, system views, ease of extension and personalization play a role in choosing a Web CMS or DXP.
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Get the lowdown on ChatGPT, the language model revolutionizing employee experience and beyond. Learn what it is and what it can do in this must-read article.
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NICE Systems debuts CX platform powered by OpenAI's ChatGPT, Gainsight and Productboard partner up, VIQ-ASR is released, more CX news.
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ChatGPT will likely impact the digital customer experience world and act as a catalyst for trends already in place.
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I dislike the term phygital, period, but especially in a marketing or customer experience context.
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As bleak as 2023 may seem from an economic perspective, marketing leaders and CMOs are eyeing a year of new challenges — and opportunities.
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The content moderation battle was intense, but it's got nothing over the one coming for AI ethics.
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Post.news is a newcomer to social media and promises to provide the masses with freedom, rules and a safety from controversial and often hate-filled rhetoric.
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