Articles
Tag: digital experience
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ChatGPT Launches Subscription Plan, Crisp Acquires Integral Group, More News
OpenAI debuts ChatGPT Plus, Integral Group gets acquired, Yahoo integrates Marin Software, more CX news.
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Artificial Inspiration: Shutterstock's AI Image Platform Takes Flight
The innovative tool allows customers to turn words and phrases into custom images, all within their existing licensing package.
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The Dream: Progressive Composable Digital Experience Rollouts
How to avoid pitfalls and deliver a smart, composable implementation.
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From Appetizers to Airplanes: How My Experiences Shaped CX Design Strategies
What this former waiter learned about customer experience, and how he's now using those lessons in his current career.
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Now HubSpot? Marketing, CRM Provider Cuts 500 Jobs
The ongoing tech turndown is looking more like a takedown, as HubSpot, a marketing automation and CRM provider, slashes 7% of its workforce.
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Shine Light on Product Calamities With Software Developer Visibility
Developer visibility focuses on understanding goals, dependencies and changes to increase the chance of delivering a valuable and useful product.
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DXP vs. Web CMS: What's the Difference and What's Your Choice?
Explore how architecture, system views, ease of extension and personalization play a role in choosing a Web CMS or DXP.
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ChatGPT: What You Need to Know
Get the lowdown on ChatGPT, the language model revolutionizing employee experience and beyond. Learn what it is and what it can do in this must-read article.
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ChatGPT Powers NICE Platform, Gainsight and Productboard Announce Partnership, More News
NICE Systems debuts CX platform powered by OpenAI's ChatGPT, Gainsight and Productboard partner up, VIQ-ASR is released, more CX news.
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6 Ways ChatGPT May Change Digital Customer Experience
ChatGPT will likely impact the digital customer experience world and act as a catalyst for trends already in place.
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Phygital: A Confusing Neologism for a Very Real Problem
I dislike the term phygital, period, but especially in a marketing or customer experience context.
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Uncharted Waters of 2023: Top CMO Challenges and Opportunities
As bleak as 2023 may seem from an economic perspective, marketing leaders and CMOs are eyeing a year of new challenges — and opportunities.
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Why the AI Ethics Debate Will Make Content Moderation Seem Tame
The content moderation battle was intense, but it's got nothing over the one coming for AI ethics.
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What You Need to Know About Post.news
Post.news is a newcomer to social media and promises to provide the masses with freedom, rules and a safety from controversial and often hate-filled rhetoric.
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