Articles
Tag: digital customer expectations
-
Marketers: Are You Ready for the New Crowd?
We went into quarantine making fast changes, and we’ll come out the same. Marketers' task is to identify recent digital practices that made our lives easier.
Continue reading...
-
Does Your Business Have a Customer Support Bill of Rights?
Does your business have a customer bill of rights? This simple set of expectations can show customers that you truly care.
Continue reading...
-
Why Is Starbucks so Successful Despite Its Mediocre Coffee?
Customer experience has become more important than the product itself. Companies that ignore that will find themselves out of the game.
Continue reading...
-
Find the Gaps in Your User Experiences
As a digital executive, it’s critical that you excel at identifying and addressing gaps that exist in your digital user experience.
Continue reading...
