Articles
Tag: desk.com
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How SMBs Get Double Duty from Salesforce's Desk.com
Opportunity management is added for the first time in this latest version of Desk.com.
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Salesforce Adds Relationship Intelligence to Desk.com
It is adding SalesforceIQ for Small Business to its service module.
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Salesforce's Desk.com Embeds Video in Customer Support
The next generation of Salesforce's Desk.com platform is going visual -- as in video support. The customer relationship management (CRM) giant just introduced a new Salesforce Desk.com Support Center, which includes video customer support. The news comes a little more than a month after Salesforce updated its acquired platform with a new
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Salesforce Promises 'Amazing' Customer Service with Desk.com
Using customer service platform Desk.com is like being adopted into a large family. The adopters happen to be Salesforce.com. Salesforce has updated its acquired platform with a new intelligent agent console and a mobile app and reporting engine among other enhancements for all-in-one automated customer service. "The No.
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Salesforce Owned Desk.com Goes Multilingual for Global Customer Support
Companies who have international customers can now do business in 39 additional languages and dialects at the Salesforce owned customer support service Desk.com. No, Desk.
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Always At Your Service: SalesForce.com Debuts Desk.com
Due to growing impatience with customer service hotlines (i.e. the near impossibility of getting a voice on the line), most people now prefer to reach help centers through new media, utilizing email, Facebook and even Twitter to assert their complaints. As a means of consolidating these multidimensional grievances, SalesForce.com has
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