Articles
Tag: design thinking
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Heuristic Evaluation vs. Usability Testing: What’s the Difference and Which Should I Use?
Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner.
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Design Thinking From the Start: Planning CX With Strategy
Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential.
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Usability Testing or User Acceptance Testing?
It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users.
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Running a Design Workshop for Sitecore Leveraging Sitecore Experience Accelerator
In the latest in a series of articles on design thinking, here's what you need to know about Sitecore design thinking workshops.
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Getting the Right Mindset for Design Thinking: Embracing Chaos and Collaboration
The design thinking process should lead to a common, acceptable and human-centered solution that will actually benefit the most people possible.
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On the Path to Becoming Digital, Don’t Forget the Humans
Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
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Design Thinking in 2022: Centering the Customer Journey, Embracing the Metaverse
To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset.
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6 Tactics to Make Design Thinking a Success
Design thinking is great in concept, but there must be some planning around the execution.
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How to Put Design Thinking Into Action
Design thinking leads to better customer experiences and in turn supports team collaboration. Give it a go.
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Top Use Cases for AR: Entertain, Educate, Evaluate
Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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Evaluating Elon Musk's Plan to Fix Twitter
Alex Roetter, who once ran Twitter engineering, evaluates the feasibility of Musk’s proposals.
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How Are Brands Investing in the Virtual Economy?
The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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Designing Diversity, Inclusion and Accessibility Into Web3
The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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Use Automation to Support Experience, Not to Cut Costs
To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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