Articles
Tag: design thinking
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Shine Light on Product Calamities With Software Developer Visibility
Developer visibility focuses on understanding goals, dependencies and changes to increase the chance of delivering a valuable and useful product.
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How to Battle Silos and Improve Customer Experience as a UX Team of One
UX teams have a pivotal role to play in driving CX success, and one of the biggest battlegrounds is in overcoming organizational silos.
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5 UX Trends to Watch in 2023
How will UX factor into advancements in artificial intelligence, the web and digital experiences?
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Heuristic Evaluation vs. Usability Testing: What’s the Difference and Which Should I Use?
Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner.
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Design Thinking From the Start: Planning CX With Strategy
Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential.
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Usability Testing or User Acceptance Testing?
It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users.
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Running a Design Workshop for Sitecore Leveraging Sitecore Experience Accelerator
In the latest in a series of articles on design thinking, here's what you need to know about Sitecore design thinking workshops.
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Getting the Right Mindset for Design Thinking: Embracing Chaos and Collaboration
The design thinking process should lead to a common, acceptable and human-centered solution that will actually benefit the most people possible.
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On the Path to Becoming Digital, Don’t Forget the Humans
Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
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Design Thinking in 2022: Centering the Customer Journey, Embracing the Metaverse
To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset.
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6 Tactics to Make Design Thinking a Success
Design thinking is great in concept, but there must be some planning around the execution.
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How to Put Design Thinking Into Action
Design thinking leads to better customer experiences and in turn supports team collaboration. Give it a go.
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Top Use Cases for AR: Entertain, Educate, Evaluate
Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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Evaluating Elon Musk's Plan to Fix Twitter
Alex Roetter, who once ran Twitter engineering, evaluates the feasibility of Musk’s proposals.
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