Articles
Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
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To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset.
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Design thinking is great in concept, but there must be some planning around the execution.
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Design thinking leads to better customer experiences and in turn supports team collaboration. Give it a go.
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Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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Alex Roetter, who once ran Twitter engineering, evaluates the feasibility of Musk’s proposals.
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The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.
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Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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Using Qualtrics's DX Metrics tool, businesses can measure the financial effect of their customers' digital experiences.
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The metaverse is more than a place of entertainment. It's a transformational medium that allows businesses to test out ventures before spending money.
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Learn all about POAPs, or Proof of Attendance Protocols, and how they're transforming the digital experiences market.
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