Articles
Tag: design thinking
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On the Path to Becoming Digital, Don’t Forget the Humans
Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
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Design Thinking in 2022: Centering the Customer Journey, Embracing the Metaverse
To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset.
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6 Tactics to Make Design Thinking a Success
Design thinking is great in concept, but there must be some planning around the execution.
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How to Put Design Thinking Into Action
Design thinking leads to better customer experiences and in turn supports team collaboration. Give it a go.
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Top Use Cases for AR: Entertain, Educate, Evaluate
Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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Evaluating Elon Musk's Plan to Fix Twitter
Alex Roetter, who once ran Twitter engineering, evaluates the feasibility of Musk’s proposals.
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How Are Brands Investing in the Virtual Economy?
The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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Designing Diversity, Inclusion and Accessibility Into Web3
The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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Use Automation to Support Experience, Not to Cut Costs
To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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A Well-Designed Digital Workplace Helps Employees – and Your Customers
Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.
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Zmags Launches Creator Connect, Offering No-Code Digital Experiences
Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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Qualtrics Offers Sentiment Assessment With Digital Experience Metrics Tool
Using Qualtrics's DX Metrics tool, businesses can measure the financial effect of their customers' digital experiences.
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Designing, Optimizing and Operating the Factory of the Future
The metaverse is more than a place of entertainment. It's a transformational medium that allows businesses to test out ventures before spending money.
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What Brands Need to Know About POAPs
Learn all about POAPs, or Proof of Attendance Protocols, and how they're transforming the digital experiences market.
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