Articles
Tag: dennis shiao (page 6)
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Is There a Future in Content Marketing?
“Things looked bleak for the Angels when they trailed by two runs in the ninth inning, but Los Angeles recovered thanks to a key single from Vladimir Guerrero to pull out a 7-6 victory over the Boston Red Sox at Fenway Park on Sunday.
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Nextdoor: An Online Community in Your Own Backyard
Outside of family, your neighborhood is your first exposure to a community. Your parents introduced themselves to your neighbors and before long, you had new friends. And I mean real world friends, not Facebook friends (I'm talking pre-Facebook, pre-Internet, pre-everything days).
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Tips to Build Your Online Community Manager Team
Does this sound familiar? A single community manager, working in a part-time capacity, is taking care of an online community. The community is successful: it attracts new members, who create more discussions, which in turn attracts even more members.
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From 0 to 1000 in a Month: One Online Community's Story
Shortness of breath during a routine walk. A chronic cough or continual wheezing. The need for supplemental oxygen. These are common symptoms of chronic obstructive pulmonary disease (COPD), a condition that affects approximately 24 million Americans.
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A Look Ahead: Community Manager Appreciation Day 2015
What runs for 24 consecutive hours in late January? No, it’s not the Super Bowl pre-game show -- although that certainly comes close. It's Community Manager Appreciation Day (CMAD), which will take place Jan. 26, 2015. In a blog post that established the first CMAD in 2010, industry analyst and
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So You Want to Be an Online Community Manager?
What follows are steps that aspiring online community managers can use for a career change into this increasingly popular role. But before we go further, let's clarify the terminology: this column is not about social media management, but about managing branded, online communities.
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How Face-to-Face Events Build Online Community Engagement
During a typical work day, I’m emailing, texting, posting, tweeting, liking and commenting. These online interactions are available to us via a swipe or click, 24 hours a day. It’s easy to forget the value of the original social media: meeting in person.
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Lessons From the Classroom for Community Managers
“In life, we’re surrounded by communities,” he said. “From the classroom to our neighborhoods, we’re a part of many different communities.
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Start Your Community Relationships with the First Hello
And then you arrive at the front desk. The office manager doesn’t recognize your face or name, so phone calls are made to determine where you should go. Your new boss is travelling this week and the rest of your team has yet to arrive.
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How Customer Communities Bolster Support Teams
Customer engagement helps sales teams drive incremental revenue, ideation helps inform the product roadmap for product management and SEO helps the marketing team rank higher for particular keywords. Ask customer support managers and they’ll tell you how customer communities can make their teams more valuable.
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Five Rules to Select the Right Online Community Platform
Choosing the right online community platform is, like most things, about due diligence. Due diligence, that is, before you get a potential vendor inside your company walls and while the vendor is inside.
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Online Communities Need a Spark? Turn to Original Content
Community managers are the unsung heroes of successful online communities. They’re the tireless advocates of members and ensure the continued success of the community. The role of the community manager isn't getting any easier: competition is fierce.
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The World Has Gone Social: Make Sure Your Web CMS and Website Are Not Left Behind
Search for your company name on any social network and you’re bound to find a lot of “chatter” about it. Some customers will complain about your product, while others rave. Some will have pointed questions about why things don’t work the way they should.
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