Articles
Deloitte, Optimizely and others make acquisitions, Pega adds AI capabilities, Solodev CMS for Kubernetes makes it to the AWS marketplace & more CX news.
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Contenstack acquires CMS division of Raw Engineering, Openprise raises $16 million, and more customer experience and digital marketing software news.
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Google considers a return to the workplace, EmailToolTester calls out the video conferencing tool winners, mmhmm expands its enterprise offering and more news.
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Here is your Newsbyte roundup of all the big news of the week in customer experience and digital marketing software.
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Google and Microsoft offer free software in response to coronavirus, Deloitte research looks into workplace flexibility and more news in the latest wrap up.
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IBM announced it was ending remote working for US employees in February. At the time some speculated it was just thinly veiled layoffs in disguise.
Whether the measures helped Big Blue or not is a matter of speculation, but they fed into an ongoing debate about technology, remote working
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Many of the discussions about the digital workplace and digital transformation strategies share a certain assumption: workers are jumping at the opportunity to go digital.
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In the last few years, we have witnessed a number of clear failures of culture in major organizations, including Wells Fargo, GM, Volkswagen and more.
Sometimes, the failure leads to a violation of law or ethical values.
But sometimes it can cause the organization to under-perform.
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Many CMOs do little outside of branding and campaign management and fail to drive revenue growth, a new survey suggests.
According to a new CMO Council and Deloitte study of more than 200 CMOs and marketing VPs, CMOs struggle to step into the role of growth and business-drivers.
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A Cambridge, Mass. technology company wants to use its data science expertise to help federal researchers fight against cancer.
Tamr sent a letter to the White House and offered free use of its big data platform. The White House’s Cancer Moonshot Task Force, led by Vice President Joe Biden,
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LAS VEGAS — At the Adobe Summit here this week, the message is to make customer experience the priority.
But the concept is more challenging than it may seem in a world where technology has disrupted old ways of connecting and created new pathways that marketers and advertisers are
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Email is dead, Twitter is dead, web design is dead … believe it or not, even ‘LOL’ is dead.
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The phrase “corporate culture” might send you into a flashback of Tony Robbins-style motivational speeches and wacky retreats where you have to catch your colleagues jumping backwards off a platform.
Thankfully there are other options.
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“Firms could start with the assumption that every single object in the day- to-day lives of both customers and employees will soon be able to share data,” wrote the authors of a report on the Internet of Things.
Ominous? Promising?
The authors aimed to be upbeat.
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