Articles
Tag: dei
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From East to West: Women Leading the Charge in Customer Experience
Women bring unique cultural perspectives and insights that can help businesses build stronger, more customer-centric strategies.
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3 Ways Diversity Improves the Customer Experience
From a more diverse customer base to diverse leadership, learn how operationalizing DEI can positively impact the customer experience.
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5 Ways Diversity and Inclusion Impact the Customer Experience
For brands to offer the best customer experiences possible, they need to focus on diversity, equity and inclusion. Here's why.
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5 Common Causes of Digital Workplace Friction
Conflict is inevitable, whether it's in the digital as well as the physical workplace. Here's how leaders can stay one step ahead of potential trouble spots.
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Designing Diversity, Inclusion and Accessibility Into Web3
The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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Are You Spending on the Right Marketing Priorities for Diversity, Equity and Inclusion?
Improving diversity, equity and inclusion (DE&I) is a major priority for companies today as they seek to outcompete in the marketplace.
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Building a Sustainable Future on the Backbone of Technology
At a time when multiple major issues vie for our attention, where should technologists focus? I identify five areas for the year ahead.
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A Hybrid Workplace Plan That Includes Every Employee
Hybrid workplaces come with their own unique challenges. Asking the right questions in the planning stage can set employers and employees up for success.
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It's National Black Business Month. Let's Talk Supplier Diversity
When businesses look to improve diversity and inclusion efforts, they typically focus on the recruitment process. But another area worth exploring is suppliers.
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The Eminence Conundrum
For many reasons, women tend to be more hesitant to put themselves forward and attain professional eminence and recognition. How can we change this?
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Deepening Diversity, Equity and Inclusion in Marketing
Embedding DE&I into a company’s culture, talent and strategies is no easy task. Here's how marketers can roll up their sleeves and get to work.
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How CIOs Build Effective Teams
Building and developing IT teams is one of the most important parts of a CIO's job. In this article, practitioners share their advice.
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Let's Not Go Back to 'Normal'
While the COVID period disproportionately impacted women in the workplace, it made previously unthinkable ideas for the future of work mainstream.
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Year One AC: How the Digital Workplace Is Evolving Post-Coronavirus
What have we learned about work from the pandemic? Several changes are here to stay while others will revert back, with a few important adjustments.
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