Articles
Where do you bank? If you’re like millions of other consumers or small businesses last year, you moved one or more of your accounts from a large bank over to a community bank or credit union. The shift is really no surprise.
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In this installment of my case management series, I consider what might be possible not just for the largest retailer in the world, but also for the fashion forward. The annual Top 25 Supply Chain came out last month.
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Case management is proving to be an important means of delivering process improvement to solve critical business challenges, regardless of industry or type of process.
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The successful series Law & Order was based on stories “ripped from the headlines.” In this article, I continue my writings on adaptive case management by focusing on how it is being applied in the government sector to serve the public good.
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Are you stressed out? Companies that compete on the basis of their supply chain are definitely feeling the stress right now.
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In my previous articles, I wrote about the rise of knowledge work and the increasing need for tools that can improve decision making in manual, paper-intensive processes. In this article, I begin sharing some use case examples and invite you to share your examples as well.
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The rise of knowledge work is making it more important to have a strategy addressing improvements for untamed manual processes in paper-intensive environments. In this second article in my series on Adaptive Case Management (read the first one: How Adaptive Case Management Helps Businesses Overcome Challenges and Improve Performance ),
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When was the last time your work day went as anticipated? A predictable day with all data found on the first try, and a series of activities that occurred in a predefined well-mannered order? A day with no problems, no errors, no surprises? Not recently is my answer, maybe never!
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“How secure is my information?” As a former cybersecurity professional, that’s the question that kept me up at night. While protecting information continues to be critically important, it has also become apparent that businesses need to achieve information agility as well as security. The question to consider then is “How can I get the most value from information? “ More
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