Articles
With the increasing importance and number of consumer data privacy regulations — brands will need plans to adapt and comply.
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In a hearing, TikTok CEO Shou Chew came off like an underling. Now we’ll see if anything comes of it.
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How businesses use zero-party data to foster stronger customer relationships and improve the customer experience.
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For CMOs, interest is based upon creating omnichannel engagement with customers for products and services they want to buy.
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With these tools, brands can pinpoint areas for improvement and make data-driven decisions to enhance their products or services.
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With heightened digital privacy awareness, processes for opting-in or out is now a staple of customer experience.
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Compiling information on customer experiences and how these evolve during the customer journey is lifeblood for a brand.
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Will feeding AI "garbage data" result in the decline of human wisdom?
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Data management got you confused? We've got you covered. Find out the difference between CDP and DMP platforms and which one's right for your business.
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Experts warn poor quality data can harm businesses, suggest strategies for improving data quality — from defining measures to eliminating silos.
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While generative AI has many uses and capabilities, there are also many challenges of using it for customer data analysis.
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Can you build out a CDP without unified customer data?
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Uncovering digital's environmental impact: the waste of redundant data and lack of maintenance.
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We have given up on the idea of organizing, editing or making sense of the data that is flooding the world; instead we've become creators and hoarders.
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