Articles
Advantages and shortcomings of predictive analytics, and how the practice is changing in order to keep up with the evolution of technology.
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Marketers need a fundamental understanding of unit tests in order to join in discussions and planning with developers. Here's why.
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Digital marketing is constantly changing, but there are some foundational categories of digital marketing you need to have a strong grasp of to thrive.
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Every company is now a customer experience company. But some businesses are doing it better than others – and it's due to how they handle customer sentiment.
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Data collection is in no one’s interest when it’s not meaningfully tied to strategy.
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Organizational data leaders have their share of challenges as their businesses navigate out of a challenging last 15 months.
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To gain success from a data-driven culture, the data you’re working with must be clean, making data hygiene an important part of gaining actionable insights.
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We met with marketing execs to understand the reasons behind Klaviyo’s Series C funding and valuation, as well as the resurging need for good customer data.
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Recent data from the Martech 2030 report highlights what will be one of marketers' biggest challenges in 2020, data distillation and activation.
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With customers engaging in new ways, many workers remaining at home and supply chains disrupted, data analytics have never been so important.
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Maintaining a journal like the one in Google Analytics annotations can help align remote analysts, managers and technical personnel.
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Markdown is a document structure that generates reports containing computing code, graphs and associated text in a user-friendly interface.
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CX teams should be composed of members from across the organization, who bring a wide variety of skills.
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Data is a fantastic tool, but algorithms don’t have the intuition to understand how your overall brand experience affects human emotions.
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