Articles
Tag: clarabridge
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Qualtrics Acquires Clarabridge for $1.125 Billion in CXM Software Deal
Qualtrics has acquired Clarabridge in a big move for the customer experience software space.
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Adobe Updates Target, Hootsuite Integrates With Microsoft Dynamics 365 & More News
Adobe has announced updates that allows developers to work alongside marketers in Adobe Target for the first time.
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ThoughtSpot Lands $145M in Funding, HubSpot Debuts Service Hub, More News
Catching up on the latest customer experience software news with updates from Oracle, Clarabridge and more.
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Clarabridge Shares Its Vision for the Future of CX
A customer experience revolution is afoot and Clarabridge is uniquely positioned to fuel the charge for its customers. Or so CEO Mark Bishof said today during his keynote at C3, the Clarabridge Customer Connections conference taking place May 1 through May 3 at the Fountainbleu Conference Center in Miami.
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CX Lessons Learned at Clarabridge's #C316
LAS VEGAS – We’ve all been there. You talk to a seasoned professional and discover a quicker, smarter, more efficient or cost-saving way to do your job. And let’s face it customer experience professional: There are a lot of eyes on you.
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Navigating the Customer Journey With Strategic, Connected CX #C316
LAS VEGAS — A customer’s experience with your business can be complex and move across many channels. Understanding the complexities of that journey, building customer loyalty and driving revenue can be just as daunting. During his keynote address to customer experiences professionals at the C3 2016 Conference here this week,
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New Year's Resolutions: An Annual Source of Anger, Disgust
Do New Year's resolutions make us angry, annoyed and even disgusted? If you’ve stepped into an over-crowded gym this week, the easy answer is yes. The regulars are disturbed that their “homes” have been invaded by the crowd that has pledged to finally lose weight.
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News Bites: Google Smart Lists, Contact Center Tips, & More
And now, the news. Google gets Smart Lists, Sysomos integrates with Clarabridge, Bulldog gets Boosted, and 3CLogic goes 5.0. Also in the headlines: multichannel contact centers get tips, addresses get corrected, reps need to know what they need to know, and Clari offers a new mobile sales productivity platform.
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Recession Relief: New Job Openings at Citrix, AvePoint, Hootsuite, Pinterest, Dropbox and Apple (21-Mar-13)
Start off the New Year with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here
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Clarabridge and the Intelligent Customer Experience
After we made mention of Clarabridge during our examination of text analytics and the customer experience, we decided to take a closer look at how they provide Customer Experience Management through intelligent sentiment and text analytics.
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Text Analytics: What are They, Why are They Important to CXM?
It's impressive that the internet can generate so much qualitative data through ordinary online conversations. Your Facebook page asks “how are you feeling?” LinkedIn asks for testimonials rather than rankings to endorse colleagues. We use comments as a way to evaluate the success of our blog posts.
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