Articles
This ain't Larry Ellison's locked down world. Unlike some other industry vendors, SAP isn't aiming to be the alpha and omega of Corporate IT. Instead the Enterprise application turned database platform provider chooses to focus on what it does best and builds deep partnerships with others in the stack.
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Being digitally social isn't a practice that's relegated to staying in touch with friends and family, it can extend to other areas, including education and skills training. That's where Cisco comes in. Everything Can be Social Since its inception, people have been using the internet to communicate.
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Customers are in charge now, so should more companies invest in their contact centers to help improve the front lines that keep those customers happy? Gartner's "Magic Quadrant for Contact Center Workforce Optimization " report says they already are.
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As we near the end of 2012, it seems like the perfect time to rehash one of the big themes that has pre-occupied enterprises over the past 12 months -- content security. Forrester's Wave Report takes it one step further -- taking an in-depth look at the area of security
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It’s going to be a short week with US Thanksgiving, but Cisco has begun on a high note with the announcement that it is buying Meraki for US$ 1.
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Networking technology provider Cisco has opened a Social Media Listening Center where interactive touchscreens offer visual data about the social media conversations Cisco “listens” to in real time.
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Cisco announces changes to its collaboration portfolio, with a strong focus on improving collaboration in the cloud. WebEx Heads to the Cloud Let's start with the web conferencing. Customers now have choices for how to support their meeting needs.
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Not so long ago, a great deal of customer care in the age of the Web revolved around channeling income phone calls to the right contact center representative and handling emails from the website. Now, mobile devices and social media have changed the customer support communications landscape.
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Yesterday we took a look at the first part of the Forrester Wave: Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012, report where we saw that many enterprises are concerned about the feasibility of using online collaboration services, Today, we will take a brief look at the companies
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Cisco reported strong results for Q4 fiscal 2012, with net sales of US $11.7 billion, a 4% year-over-year increase. This equaled US$ 0.47 per share, beating Bloomberg estimates of $0.46 per share.
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Start off Summer with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here). Business/Executive
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Cisco is close to launching a cross-platform version of its AppHQ enterprise app storefront and managing platform. It's currently only available on Cisco devices like the Android-powered Cius tablet, Richard Tywoniak, director of communications and collaboration for Cisco said at the Mobile Web + Developers Conference. AppHQ should be ready
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Cisco is attempting to solve three business problems with its new WebEx Social 3.0 (formerly Quad ) application: flexible working, organizational silos and scaling and capturing knowledge.
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As the divide between personal and work mobile devices erodes, let's take some time to explore some companies and ideas that may drive changes in the mobile world for the rest of 2012.
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