Articles
Tag: cisco (page 5)
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These 5 Companies are CX Innovators
Last week we asked you to dust off your prediction skills, weigh some odds and take a shot at guessing the winners of the 2014 CX Innovation Awards. Now it's time to find your ballot: We know the winners. Just yesterday, the Customer Experience Professionals Association (CXPA), a global non-profit organization created
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Microsoft Defends Collaboration Suite Against Cisco Charge
Microsoft responded to Cisco's charges against its enterprise collaboration suite, telling CMSWire that it provides the most "complete, integrated set of social, collaboration, and communication technologies" to allow companies to "transform" the way they work. Cisco directly called out Microsoft last week on the heels of its partnership announcement with Jive. It told CMSWire that with
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Cisco Guns for Microsoft with Jive Software Integration
Cisco under CEO John Chambers (left) isn't hiding its intentions with its integration with Jive Software for enterprise collaboration. It wants to go after Microsoft. And probably IBM, too. How do we know? They told us.
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Jive and Cisco Partner to Cut Enterprise Collaboration Software Noise
Everyone wants one thing in one place — right now, in real time. Marketers, customers and enterprise workers all want it. And now Jive and Cisco are partnering to provide it in the form of new enterprise collaboration.
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Cisco, Google Collaborate on Chromebook #EnterpriseCon
Google and Cisco are putting their enterprise collaboration faith into the little $200 laptop. Or maybe they're just trying to gang up on Microsoft.
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Cisco Releases New Video Collaboration Tools
Smile. You're on camera. With your work colleagues. Harrowing, right, in this work-from-home, don't-care-about-my-hair environment today? But Cisco is all about enterprise collaboration through video and today released a series of video systems that offer HD quality. It wants enterprises to make video the de facto meeting-room collaboration tool.
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Working Smart: The Internet of Things and Connected Offices
Mention the Internet of Things (Iot) and there's a good chance people will start thinking of the Smart Home. It's not surprising, because there are some amazing products that are starting to fill that space.
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Empathy for the Customer is the Biggest Challenge
Metrics are not people. The greatest weakness most web teams have is a lack of empathy for their customers.
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Look at What These Charts Say About Global Use of Technology
Americans aren't the only ones obsessed with cell phones and social media. In fact, slightly more adults own cellphones in China (95 percent) than in the US (91 percent), according to a new Pew Research Center report. The report, released just yesterday, shows technology adoption is a global phenomenon
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Evidence-Based Decision Making at Cisco Support
Evidence-based decision making is something that very much suits the Cisco culture. “Consider the alternatives to evidence-based decision making and it is hard not to be a believer,” Bill Skeet, senior manager of customer experience for Cisco Digital Support states.
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MSFT Plugs Office 365 Vulnerability, But Trust May be Leaking
Microsoft has closed-off a cross-site scripting (XSS) vulnerability in Office 365. The vulnerability, if exploited, could have enabled anyone with a mailbox in an enterprise using Office 365 to obtain administrative permission over the entire company’s Office 365 environment.
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Cisco: Misplaced Trust the Biggest Threat to Enterprise Security
The current forecast for cyber security in 2014 is “grim” and has the potential to get even worse, according to new research from Cisco.
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$19T in Internet of Things: How Cisco Plans to Get There
Yesterday, CMSWire reported that Cisco CEO John Chambers thought the Internet of Things (IoT) was worth $19 trillion. Big number, eh? Today, Cisco shares didn't even budge, pointing out the market has trouble seeing this number.
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Cisco CEO John Chambers Values Internet of Things at $19T #CES2014
You probably already know that John Chambers, chairman and CEO of Cisco Systems, likes big numbers. Today in a keynote at the 2014 International CES in Las Vegas, he may have picked his biggest number ever. He pegged the value of the evolving Internet of Things (IoT) — or Internet of Everything,
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