Articles
Avaya claims its Call Center services power a significant share of big call centers. Among customer call centers with more than 400 agents, it estimates a 63 percent market share. Among call centers with more than 1,000 agents, it estimates a 70 percent share.
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Amazon today announced a new cloud-based desktop service that may suit companies where more workers are using their own devices to connect to the enterprise. Amazon WorkSpaces allows end-users to access their documents or applications remotely from Amazon Web Services (AWS) by both computers and mobile devices, including iOS, Android
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Recent Chromebooks have been high-end affairs to attract the technorati, but HP's latest offering is firmly at the budget, experimental or student crowd with a modest specification and fun looks for under $280.
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Chrome Office Viewer (Beta) Some interesting new releases this week in the document management space, not least of which is the new ability offered by Google to open and edit Office documents using Chrome.
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Google's new addition to the Chromebook range boosts it way out of the cheap-and-functional category into the Ultrabook class of sexy and desirable. But will that be enough to boost uptake of Google and partner's Chrome-powered devices?. Power of the Pixel The recent batch of Chromebook entrants like the $330 HP Pavilion model, may
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While HP's Pavilion Chromebook is effectively one of Google's low-spec PCs cased in the usual Pavilion stylings, the message to Microsoft is clear, 'You aren't the only game in town.' And with Chromebook sales on the rise, it could be a smart move as Google's OS gains momentum.
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Microsoft shows off Office for Windows Phone 8, Hyland Software announces a new app for Windows 8, and then announces an entire new subsidiary in the UK, while Google makes Docs, Sheets and Slides available for Chromebook. Busy times in the document management industry.
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The coming week sees all three OS and hardware players hosting major product launches. Will this season's essential holiday purchase be a Mac Mini, a Surface Tablet, an Ultrabook, a Chromebook or an iPad Mini? Whatever happens at least one player is likely to be sorely disappointed.
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It seems an odd time to launch the updated Chromebook, but at least the price is now right and the styling looks okay for those who are comfortable working in an all-cloud environment.
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Google records rising profits, but even that isn't enough to keep one of its highest profile employees. While, in the trenches, the Pages API is opened up, Android Jelly Bean goes to phone makers and Google's lawyers continue to bargain around the world.
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Ice cream may be the dessert of choice for many, but not a lot are getting their taste of Ice Cream Sandwich, at least when it comes to Android devices. But even with the lackluster performance of Android 4.
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Google fell under new management this year, and the shake up resulted in some heavy changes. A new idea of what legitimate content should look like, a social network that the company refuses to call a social network, and the loss of an experimental playground are just a few.
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Google Chromebooks get an operating system interface facelift and lower pricing, just in time for holiday shoppers. In a blog post yesterday, Google Chromebook's Senior Product Manager, Venkat Rapaka, announced some interface improvements and a lower price. Chromebook Makeover Rapaka says the Chromebook operating system offers a cleaner login page
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In an attempt to attract a wider range of businesses and educational establishments, Google has adjusted its Chromebook subscription model to include an annual payment option.
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