Articles
Tag: chris wright
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5 B2B Customer Touchpoints You Can't Afford to Ignore
Why is it that B2B customer experience (CX) ratings fall so far behind their equivalents in the B2C market? Global consulting firm McKinsey reports that B2C companies tend to receive satisfaction ratings between 65 and 85 percent. By contrast, B2B firms tend to receive approval ratings under 50 percent. Plan for the Uniqueness of B2B Selling Perhaps
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What's Behind Microsoft Project's Renaissance
Microsoft Project has come a long way from its humble beginnings as a simple DOS program in 1984. Via an ever maturing desktop version, Project is now part of the Office 365 family, with a strong "online" variant and a powerful "server" product.
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SharePoint is Back, Yammer... Not So Much
Two things really caught my eye of the many announcements that came out of Ignite: the rebirth of SharePoint on premises and the end of the line for Yammer. SharePoint is Back I’ve worked with SharePoint for a very long time. I can remember explaining the differences between sites and areas in SharePoint
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3 Features Office 365 Needs to Launch in 2016
Once upon a time we all worked in cubicles, separated from colleagues and very much siloed. These days many of us are lucky enough to work in more funky, open plan spaces. Some of us even have bean bags.
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Does Dropbox for Business Have a Secret Weapon?
Dropbox for Business launched in the middle of last year, rebranding its "Teams" product to appeal more to the larger enterprise customers. Since then uptake has been steady, with Dropbox claiming 4 million business users worldwide.
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My Recipe for a Perfect Intranet
Is it possible to build the perfect intranet? Like any project, there will be a unique set of requirements that dictate the exact nature of the solution -- things like integrating with line of business systems or mimicking a corporate website look and feel.
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CMSWire's Top 10 Hits of 2013: Intranets
Pity the modern intranet. It's hard to define, underappreciated, suffers from an identity crisis and is often regarded as a source of frustration. It may even have grown too big to fail. But the death of the intranet has been greatly exaggerated.
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You Need a Leader or Your SharePoint Project Will Fail
A successful SharePoint project requires a mix of skills and disciplines, but above all needs a project leader. I've worked on lots of SharePoint implementation projects over the years. I've worked for end clients, and agency partners.
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Notes From the WPC Keynote, Day One #WPC13
We heard some good numbers and partner program announcements come out of day one in Houston at the Microsoft World Partner Conference. Monday saw the keynote speech, where Microsoft set out its news and announcements to the 15,000 partners in the audience.
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Five Yammer Features that SharePoint Users are Going to Love
Microsoft recently announced its phased approach for integrating Yammer with SharePoint 2013, so it will be much later this year before we see any meaningful work completed to bring the two platforms together.
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Reflecting on Yammer and Office 365: SharePoint is Definitely Dead
Last month I wrote an article that stated SharePoint, as a brand, would soon disappear. It seems with Microsoft's recent announcement regarding its plans for Yammer, I have been proved correct. The Road Ahead Microsoft's plans for Office 365 and Yammer integration can be summarized as: This summer Customers
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Prediction: SharePoint Will Disappear Very Soon
In the not too distant future, I predict SharePoint will disappear altogether. It might take a year, maybe a little longer. But at some point soon it will be gone. Let me explain, I’m referring to the word "SharePoint," the name, the brand we have grown accustomed to over the years.
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Do You Need a SharePoint Road Map?
A SharePoint road map. It’s a neat phrase, and one that evokes images of nicely labelled diagrams, feature discussions and documented plans for the future. And it won’t work. Certainly not for everyone. The road map could be a lengthy Word document or a huge drawing.
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3 Steps to a Great SharePoint Intranet
SharePoint is great, but not everyone knows how best to use this formidable platform to build the system that they want. Take the humble Intranet. SharePoint is possibly the best tool for the job on the market.
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