Articles
Tag: chatbots (page 8)
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How 5 Companies Successfully Introduced AI Into the Customer Experience
Five examples of how companies have introduced artificial intelligence into the customer experience for the benefit of all.
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6 Success Factors for Workplace Chatbots
A look at six things you need to have in place for a workplace chatbot to succeed.
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Troy Campano: Boost Employee Productivity with a 'Single, Simplified Experience'
In our latest Digital Workplace leader profile, Liberty Mutual's Troy Campano discusses how digital workplace technologies can
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How to Start Your Digital Transformation
Chatbots and other process automation offer low hanging fruit to kick start a digital transformation effort.
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The Intelligent Workplace's Promise and Pitfalls #DigWorkChat
AI holds promise for the workplace, but with that promise comes some warnings.
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Boosting Productivity in Office 365 Through AI
Introducing artificial intelligence, in the form of chatbots, is an easy way to improve productivity in Office 365.
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The Intelligent Workplace Couldn't Come at a Better Time
With AI and machine learning permeating our workplaces, we will finally be able to sift through the mountains of data to focus on the work at hand.
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Chatbots Belong in the Workplace (Provided They're Well-Designed)
Most of the conversation around chatbots revolves around their use in customer service, but their true strengths emerge in the workplace
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Smarter Digital Transformation: 7 Trends to Watch
This year will see a surge in businesses making changes to their digital operations, and those on the forefront will be active in seven areas.
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Does Your Company Need a Chatbot?
A look at the strengths and weaknesses of various customer interaction channels shows that no business can forgo chatbots or voicebots.
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If Work Was So Great, We'd Do it for Free
The focus of a digital workplace strategy should be to improve the employee experience by eliminating "nonwork" -- trivial tasks such as booking meeting rooms.
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We Need to Build Accessibility Into Our Digital Workplaces
As our organizations grow increasingly reliant on digital workplace technology, we need to be sure we are building accessibility into these tools
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Digital Experience in 2018: 5 Trends
Voice interfaces, artificial intelligence, a focus on protecting customer data, and open technology stacks will help change the digital experience this year.
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4 Marketing Automation Trends to Watch in 2018
The trends to watch in 2018 include the emergence of technologies that allow marketers to create more personalized experiences for target prospects at scale.
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