Articles
Tag: chatbot
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Google Announces ChatGPT Rival 'Bard,' the AI-Powered Search
Google announced on Monday, Feb. 6 the launch of "Bard," its latest AI-powered search chatbot technology — and ChatGPT competitor.
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Microsoft's Reported ChatGPT Bing Marriage — and Marketing Impact
Google's biggest competitor is said to be integrating ChatGPT into search. What's the marketing impact?
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What Is Conversational AI? More Than Just Chatbots
Conversational AI uses machine learning for apps that humans can speak to interact with. Learn how this technology powers chatbots and much more.
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ChatGPT's Impact on Customer Experience and Marketing
With a chatbot that is capable of producing content and conversations that are extremely humanlike, there are implications that are far-reaching.
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Why Google Missed the ChatGPT Boat
The tech giant believes the future of search is conversational. How did it let OpenAI’s ChatGPT take the lead?
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OpenAI's New ChatGPT Might Be the First Good Chatbot
After years of overpromising and underdelivering, chatbots are turning a corner.
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Chatbots: The Illusion of Companionship Without the Demands of Friendship
Increased “humanization” of chatbots can trigger a crucial paradigm shift in human forms of interaction, which comes with risks.
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Sentient or Not, Google’s LaMDA Chatbot Is Some Seriously Powerful Tech
You might soon speak with LaMDA as a friend and get it to shape your online experience.
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4 Tips for Successful Voicebot Personalization
Very seldom do voicebot designers put in the effort to take advantage of even the lowest hanging fruit at their disposal to deliver user delight.
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We Know Chatbots Are Falling Short, But Why?
Customer experience chatbots have been a major disappointment. Here's why.
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CMSWire's Top 10 AI in CX Articles of 2021
AI has been a hot topic over the last year, and has continued to evolve into a technology that is changing the landscape for businesses around the world.
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Expansion Joins WoodWing Group, LogMeIn Updates GoToConnect and More News
In this week's CX and marketing Newsbyte, we've got acquisitions, free chatbots for SMBs, new features and updates from around the industry & more.
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3 Considerations When Developing a Chat App
Chat apps come with some unique challenges for businesses, especially when it comes to testing the CX to deliver an enjoyable and intuitive end-user experience.
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What to Look for in a Customer Service Chatbot
All chatbots aren’t created equal.
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