Articles
Google announced on Monday, Feb. 6 the launch of "Bard," its latest AI-powered search chatbot technology — and ChatGPT competitor.
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Google's biggest competitor is said to be integrating ChatGPT into search. What's the marketing impact?
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Conversational AI uses machine learning for apps that humans can speak to interact with. Learn how this technology powers chatbots and much more.
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With a chatbot that is capable of producing content and conversations that are extremely humanlike, there are implications that are far-reaching.
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The tech giant believes the future of search is conversational. How did it let OpenAI’s ChatGPT take the lead?
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After years of overpromising and underdelivering, chatbots are turning a corner.
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Increased “humanization” of chatbots can trigger a crucial paradigm shift in human forms of interaction, which comes with risks.
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You might soon speak with LaMDA as a friend and get it to shape your online experience.
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Very seldom do voicebot designers put in the effort to take advantage of even the lowest hanging fruit at their disposal to deliver user delight.
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Customer experience chatbots have been a major disappointment. Here's why.
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AI has been a hot topic over the last year, and has continued to evolve into a technology that is changing the landscape for businesses around the world.
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In this week's CX and marketing Newsbyte, we've got acquisitions, free chatbots for SMBs, new features and updates from around the industry & more.
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Chat apps come with some unique challenges for businesses, especially when it comes to testing the CX to deliver an enjoyable and intuitive end-user experience.
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All chatbots aren’t created equal.
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