Articles
The question of CDP vs. CRM is often posed as an either/or scenario. I argue you need both/and to deliver optimal customer experience. Here's how.
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Covering the hot news of the week in customer experience and digital marketing software.
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Simon Data announced the launch of two new products last week: Simon Journeys, and Simon Mail.
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Catching up on all the top stories from CMSWire from the previous week, including Jamstack developments and inside customer data platforms.
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Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time.
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Covering the news of the week in customer experience and digital marketing software news, leading with Coveo's acquisition of Quibit.
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One of the main changes the pandemic has had on the industry is the types of CDP platforms that are being adopted and deployed.
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Moz releases new SEO tool, Blueshift updates customer data platform (CDP) and more CX news
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We cover what a CDP is, what it isn't, to help understand how these marketing managed platforms can help create a unified customer experience
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Intuit acquired Mailchimp for $12 billion in a big boost for email marketing software, leading our news roundup in CX for the week.
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Acquia acquired Widen, a digital asset management (DAM) provider, to lead this week's customer experience and digital marketing software news.
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Lytics launched a new extract, transform, load (ETL) extension for it's CDP and along with the updates comes a new name for it's flagship CDP.
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Digging into the CX and digital marketing software news of the week, including Traject's acquisition of Loomly and Walmart's debut of a demand-side platform.
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New data from the CDP Institute shows the CDP industry continued to expand in the first half of 2021 after a slowdown in 2020.
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