Articles

Tag: ccaas

What's Behind Zoom's $14.7B Acquisition of Five9?

Dom Nicastro | Sep 1, 2021

Zoom made one of the all-time biggest software acquisitions: $14.7 billion for Five9. What are the drivers behind the acquisition? Here's what you need to know.

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Why Enterprises Are Turning to Contact Centers in the Cloud

David Roe | Jun 25, 2021

More and more enterprises are moving their contact center to the cloud. Here's why.

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Tag: ccaas

What's Behind Zoom's $14.7B Acquisition of Five9?

Why Enterprises Are Turning to Contact Centers in the Cloud