Articles
Tag: carlos melendez
-
Is Less More for Customer Personalization and Privacy?
If consumer data is your product, you're doing personalization all wrong.
Continue reading...
-
Data, Data Everywhere, But Not a Drop to Drink
Despite the vast amounts of data companies collect, there’s often not enough of the right data to train algorithms. Enter synthetic data.
Continue reading...
-
How to Use Design Immersion to Get to the Heart of Your Business Needs
Design thinking can help prevent any digital transformation project from missing the mark.
Continue reading...
-
Is It Time to Say Goodbye to Legacy Systems or Is There Life in Them Yet?
Legacy systems can be like old friends: they may walk a little slower and need to rest more often, but they still have your back when you need them.
Continue reading...
-
Customer Service Requires a Bold New Approach
How do companies go about improving customer service, and subsequently customer experience? It begins with understanding the new customer profile.
Continue reading...
