Articles
SEO is a much need skill for marketers. A certification from HubSpot or other training provider can help you stand out from the rest of the job seekers.
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Keeping people on your site and engaged can really boost your audience growth. Here we share tips on minimizing the bounce rate on your website.
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A microinteraction is when a user interacts with the UX for a single-use case. These can be made memorable with the right kind of design.
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A marketing qualified lead is a lead who has shown interest and intent through their actions within your marketing efforts by taking action.
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When done properly, surveys can be instrumental in collecting actionable insights from customers that ultimately improve the customer experience.
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A year after its $190 million Series D, Contentsquare has closed on $500 million in Series E financing, bringing the value of the company to $2.8 billion.
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Invoca has announced its acquisition of DialogTech, an AI-powered call tracking and analytics solution for marketers.
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The customer effort score is a business-critical metric and a key indicator of customer loyalty and retention. Improving it should be top of mind.
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The natural language (NL) API developed by Expert.ai shared new features for its analysis capabilities.
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Google has begun to roll out FLoC trials as a cookie alternative. How should marketers be preparing for what comes next?
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Consumers are starting to feel the effects of too much screen time. What do marketers need to change to combat this digital fatigue?
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Obtaining genuine feedback from customers is never easy, and seems to be getting harder to obtain. Here are five ways get more feedback and insight.
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To understand the possibilities that await, we spoke to both marketing and technology executives to find out more about Amazon's approach.
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Loyal customers really are VIPs, and are the most valuable customers a brand can have. Are you doing enough to keep them coming back?
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