Articles
Tag: banking
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Silicon Valley Bank Collapse: Unraveling the Impact on CX and Startup Ecosystem
The SVB bank collapse, along with other banks, is sending reverberations through the banking industry and exposing instability. Is there a CX silver lining?
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Finserv: 2 Tips for Balancing Fraud and Customer Experience
Experts share best practices for financial institutions to help balance fraud with the need for great customer experiences.
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The Future of Business Is Open: How Open Data Is Changing Established Industries
At this point, open data should be at the forefront of digital strategy for banks, healthcare companies and software firms.
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PayPal Accelerating Digital Transformation Through Google Cloud and SAP HANA
PayPal uses Google Cloud and SAP HANA database to scale and accelerate their digital transformation needs.
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The Future of Banking: No Shoes, No Shirt, No Tellers
I went to my local bank branch last Saturday. The teller windows were shuttered, but the branch was open for business. The future of banking has arrived in my neighborhood, and brought with it a whole new way to bank. A New Way to Bank A dramatic shift is underway
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Will Banks Finally Deliver on Customer Experience in 2016?
The financial service industry finally heard the message in 2015. For the past decade, industry experts have been telling top management they must be involved, and they must lead the digital transformation.
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Banking on the IoT in Financial Services
“Firms could start with the assumption that every single object in the day- to-day lives of both customers and employees will soon be able to share data,” wrote the authors of a report on the Internet of Things. Ominous? Promising? The authors aimed to be upbeat.
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The Sound of Illiri Connects the Mobile Experience
While mobile devices can facilitate engagement on the go, connecting mobile devices together is usually left to connecting via a hotspot or bumping phones together. But being that we’re mobile, what if we could establish instant, secure connections between devices even when we're not near each other? Enter Illiri.
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Banks, Mobile Carriers Treading Carefully with Digital Wallets #appsworld
Mobile payments may become a US$ 90 billion industry by 2017, but banks and mobile carriers in the US are moving slowly on things like digital wallet technology in mobile phones.
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Keynote Ranks Bank Sites' User Experience
What makes for the best wem experience at a bank’s website? One research firm is trying to regularly answer that question, and it has announced what it considers to be the best sites. Keynote Competitive Research released on Wednesday the results of its Q2 2012 Banker Scorecard, now in
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Mobile Enterprise: Consumers Get Stupid About Their Smartphone Security
This week, the mobile enterprise explores how our own behaviors are making our smartphones less secure, while the demand for mobile devices grows. Do You Own a Smart Phone or a Stupid Phone? Security, no matter what device you choose to use, is always an issue.
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Future of the Enterprise Addressed at #info360
This morning at info360 was full of lots of rhetoric about content management, customer relations and the impact that social, emerging and innovative technologies are having on the future of enterprise IT.
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Clickatell Engages Customers with SMS; Secures Funding for Mobile Banking
From making donations to launching alerts about local emergencies, text messaging has far exceeded its original purpose of communicating with friends. Yet, harnessing the power of SMS technologies is not always easy or affordable for small businesses that may want to communicate en masse with its constituencies. Until now. Clickatell
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Mobile Enterprise: More Mobile Banking, Marketing Trends
This week the mobile enterprise is chock full of mobile banking and key trends for mobile marketing. Full Service Mobile Banking As Aaron Levie pointed out, mobile is the next frontier for enterprise content management. Today we examine some of the ways that it's impacting how we work. Mobile banking
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