Articles
Tag: automation (page 6)
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Does Your Artificial Intelligence Strategy Include XAI?
This article looks at eXplainable AI (XAI) and why it should be a part of your brand’s AI strategy.
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Clearbit Launches New Data Activation Platform for B2B Marketers
Clearbit announces new real-time intelligence platform, allowing B2B marketers to easily capture more accurate and informative customer data.
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LivePerson Announces New AI Capabilities To Deliver Curiously Human Experiences
LivePerson announces new conversational AI capabilities, including routing and actions abilities that can assist customer service, sales and marketing teams.
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Turbocharge Your Marketing Strategy With Email Automation
People get billions of emails each day. Learn how email automation can help you stand out from the crowd and make campaigns a breeze.
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Balancing AI and the Human Touch in CCaaS Deployment
AI in CCaaS offers many benefits, from cost savings to improved customer satisfaction. How will this tech reshape the future of contact center operations?
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Reasons Why Ethical Conversational Design Is Vital for Enterprise AI
In today's world, AI has become almost inescapable. While the tech offers up many conveniences, it also puts forward new ethical challenges. Learn more.
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What Intelligent Process Automation Can Contribute to the Hybrid Workplace
How can intelligent process automation support the new era of hybrid working?
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CX Decoded Podcast: Scott Brinker on Rise of Low- and No-Code in Marketing Tech
CX Decoded Podcast caught up with Scott Brinker, creator of the Martech Supergraphic, to discuss the emergence of no- and low-code in marketing technology.
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We Know Chatbots Are Falling Short, But Why?
Customer experience chatbots have been a major disappointment. Here's why.
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How Industry 5.0 Might Deliver Human-Centric Work Cultures
"Attention to human factors has been particularly sparse” with Industry 4.0. Industry 5.0 must set that imbalance right.
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Cloudinary Acquires Video Software Provider Indivio
Cloudinary has acquired Indivio, which provides video software for personalized marketing experiences.
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Use Next Best Action to Elevate Your Customer Experiences
Customers don’t all have the same preferences, nor do they exhibit the same behaviors. Enter next best action.
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Hit an Analytics Bottleneck? Here's How to Get Unstuck
Sometimes people hit a wall when working with data. Here are some common bottlenecks and how to get unstuck.
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What Analytics Trends Should Marketers Expect in 2022?
Marketers must consider how current trends impact their teams and deliverables for their clients.
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