Articles
Tag: automation (page 5)
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Clickatell Raises $91 Million in Series C for US Expansion and Product Acceleration
After raising $91 million in funding, Clickatell announces upcoming one-click tools and messaging capabilities.
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6 Ways to Review and Improve Your Automated Marketing Emails
Here are six ways you can take care of your automated campaigns so they do the best job of taking care of your prospects and customers.
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UserZoom Announces $800 Million Strategic Development Investment
UserZoom plans to use funds from Thoma Bravo to expand its all-in-one research and optimization capabilities.
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NLP and Text Analytics Enhance VoC Programs, Boost CX Engagement
Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more.
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Phrasee Announces Real-Time Language Personalization to Automate CX
Phrasee announced new AI technology that allows brands to better understand customer language preferences and automate hyper-personalized experiences.
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B2B Supply Chain Issues? Consider These CX Solutions
Facing supply chain issues that are out of your control? It's possible to keep your customers happy — and coming back for more — with these CX strategies.
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6 Compliance Mandates for Contact Centers to Watch
Contact centers want strong customer experience practices in place. At the same time, they must comply with federal regulations.
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Contentstack Runs on Microsoft Azure, Litmus Debuts Email Capabilities, More News
Contentstack now runs on Microsoft Azure, Litmus launches new email capabilities and more customer experience software news.
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Bloomreach Valuation Hits $2.2 Billion Following $175 Million Investment
As ecommerce dominates, Bloomreach plans to capture part of the personalization market with new $175 million investment.
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BrightEdge Acquires Oncrawl to Future-Proof Web3 Strategies
Enterprise SEO platforms BrightEdge and Oncrawl merge to further AI-powered decisioning surrounding web performance. Learn more.
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Uniphore Unveils $400 Million Series E Funding to Support Explosive Growth
After multi-million dollar funding round, Uniphore announces plans to extend market leadership in voice AI, computer vision and other technologies.
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Intelligent Process Automation Pushes the Boundaries of Business Process Automation
Intelligent process automation is different from the workflow automation of the early 2000s in several key areas. Learn more about what sets IPA apart from RPA.
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Is Too Much Data Hurting Your Marketing Strategy? Here's What Experts Say
Is too much data hurting your marketing strategy? Learn how to cut through the deluge to find meaningful metrics, gain better insights and grow your brand.
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Radar Raises $55 Million Series C to Drive Next-Gen Location-Aware CX
$55 million in new capital will allow geofencing platform Radar to expand location-aware services, transforming the state of customer experience marketing.
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