Articles
Tag: automation (page 4)
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If You Want to Succeed With Artificial Intelligence in Marketing, Invest in People
Marketing won’t deliver on AI’s promise unless the human side of the equation is given equal attention.
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Use Automation to Support Experience, Not to Cut Costs
To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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ICIMS Acquires Candidate.ID, Sitecore Integrates Acquisitions, More CX News
ICIMS branches into marketing automation with Candidate.ID acquisition, Namogoo launches Customer Journey OS and more CX news.
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AI in Marketing: Top 5 Mistakes Marketers Make
Want to deploy AI as part of your CX strategy? If so, discover these five common mistakes you should take care to avoid.
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OSF Digital Acquires Marketing Automation, CRM Company Netnomics
OSF Digital has extended its global footprint through the acquisition of Netnomics, a Germany-based CRM agency.
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5 Best Practices for Using AI in Your CX Strategy
Want to enhance your brand's customer experience strategies? Learn how with these five AI in CX best practices.
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Outlook for the CX Profession
While automation ramps up in the marketing industry, CX professionals don't have to fret. Learn more about the future outlook of the CX profession.
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HubSpot Relaunches Service Hub to Deliver Connected Customer Experiences
HubSpot announced the fourth relaunch of its Service Hub, offering up new help desk customization, improved feedback collection tools and more.
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Dixa Leverages $43M Double Acquisition of Miuros and Solvemate
Dixa acquired Miuros and Solvemate in a push to expand geographic reach and widen employee talent pool.
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Drift Launches Conversation Cloud at FLASH Miami
Businesses can increase customer lifetime value post-sale with Drift's new Conversation Cloud service.
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Automating Customer Data Imports Can Benefit Businesses
Data automation can help unify customer data across your organization and allow your teams to deliver better customer experiences.
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6 Email Marketing Mistakes to Avoid in 2022
How can you ensure you don’t make email marketing mistakes that break trust between your brand and your audience?
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The State of Digital Workplace 2022: Execute With Purpose
We need to get smarter at how we source and administratively support talent, in order to deliver the next batch of digital workplace projects this year.
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Bynder Acquires Content Operations Platform GatherContent
DAM platform Bynder officially moves into the content management space with their acquisition of GatherContent.
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