Articles
It's hard to separate the low-code hype from the reality. Here are three areas where you can make a low-code program work for your business needs.
Continue reading...
Artificial Intelligence has its use cases in marketing, but many marketers remain uneducated or are just beginning to understand its impact.
Continue reading...
Big hopes for the ROI of automation projects don't always pan out. Here's how to gain a clearer picture of if your goals are in sight.
Continue reading...
Modeling work with AI isn't about trying to replace all the humans. It is about understanding how work is done so that you can optimize it.
Continue reading...
Three primary factors are exerting downward pressure, crimping productivity and pushing organizations to find new ways to turn the trend around.
Continue reading...
With all of the tech available to assist digital transformations, it’s easy for CX to get lost in the shuffle. These five tips ensure CX stays at the forefront.
Continue reading...
Marketing automation or customer journey orchestration — which is best? Discover the ins and outs of each, and which will offer your business the most benefits.
Continue reading...
Does AI make a difference in call centers? Experts say yes. Learn the benefits of AI and why the tech has earned a permanent seat in the industry.
Continue reading...
The digital economy is overtaking traditional markets, and it’s spurring a multitude of benefits. But not all industries are seeing those benefits equally.
Continue reading...
Should you email inactive subscribers who haven’t opened or clicked any of your promotional emails in a long time? That is the question.
Continue reading...
Chatbots aren't a magical solution, but with some knowledge and care, they can be a viable way to make HR processes more seamless.
Continue reading...
B2B brands that aren't using influencer marketing are missing out. Discover the real benefits of influencer marketing and how you can tap into them today.
Continue reading...
Discover the CX benefits of implementing a brand-owned voice assistant in your company, and the steps you need to take to get started.
Continue reading...
Intelligent virtual assistants and human agents can learn in real-time using knowledge AI capabilities via Uniphore's acquisition of Colabo.
Continue reading...