Articles
Tag: artificial intelligence (page 6)
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Bloomreach Valuation Hits $2.2 Billion Following $175 Million Investment
As ecommerce dominates, Bloomreach plans to capture part of the personalization market with new $175 million investment.
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BrightEdge Acquires Oncrawl to Future-Proof Web3 Strategies
Enterprise SEO platforms BrightEdge and Oncrawl merge to further AI-powered decisioning surrounding web performance. Learn more.
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Uniphore Unveils $400 Million Series E Funding to Support Explosive Growth
After multi-million dollar funding round, Uniphore announces plans to extend market leadership in voice AI, computer vision and other technologies.
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How Compassion Can Benefit Customer Experience
Empathy and compassion are not one in the same entirely, and compassion can ultimately benefit the customer experience more than empathy can.
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Radar Raises $55 Million Series C to Drive Next-Gen Location-Aware CX
$55 million in new capital will allow geofencing platform Radar to expand location-aware services, transforming the state of customer experience marketing.
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Conductor to Acquire ContentKing, Acquia Launches Drupal Cloud in UK, More News
Conductor to acquire real-time website auditing and monitoring solution ContentKing, Acquia launches Drupal Cloud in UK and more news.
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Does Your Artificial Intelligence Strategy Include XAI?
This article looks at eXplainable AI (XAI) and why it should be a part of your brand’s AI strategy.
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Clearbit Launches New Data Activation Platform for B2B Marketers
Clearbit announces new real-time intelligence platform, allowing B2B marketers to easily capture more accurate and informative customer data.
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LivePerson Announces New AI Capabilities To Deliver Curiously Human Experiences
LivePerson announces new conversational AI capabilities, including routing and actions abilities that can assist customer service, sales and marketing teams.
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Balancing AI and the Human Touch in CCaaS Deployment
AI in CCaaS offers many benefits, from cost savings to improved customer satisfaction. How will this tech reshape the future of contact center operations?
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Reasons Why Ethical Conversational Design Is Vital for Enterprise AI
In today's world, AI has become almost inescapable. While the tech offers up many conveniences, it also puts forward new ethical challenges. Learn more.
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How Will Conversational AI Transform Customer Experience?
Today's conversational AI-powered applications are more humanoid than ever. How do they work, and how will they impact the digital landscape as we know it?
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How Amazon SageMaker Studio Assists Marketers With Machine Learning
Marketers are always challenged to raise their machine learning knowledge, but have a few options to do so without being overwhelmed by programming code.
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Marketing Research Roundup: DXM Trends To Pay Attention To
Stay on top of the latest data and trends driving the marketing industry in 2022 and beyond.
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