Articles
Google joins the growing list of tech companies to announce layoffs in 2023.
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What’s most interesting about this year’s AWS re:Invent is the sheer vastness of the platform and capabilities.
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The greatest changes in customer experience over the past decade have been in the ways customers interact with brands.
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Wall Street wants profit, not long-term growth, and Big Tech is delivering. But at what cost?
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Marketers are always challenged to raise their machine learning knowledge, but have a few options to do so without being overwhelmed by programming code.
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Amazon, Google, Microsoft, Intel and IBM are making big investments, but the race to harness quantum computing in the enterprise is still beginning.
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Stock-based compensation is less exciting when the stock goes down. Amazon's struggles this year point to a stormy forecast for the other tech giants.
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As quantum computing adoption grows, the market is being divided up by big tech, engagement takes a dive, Zoom develops remote working strategy and more news.
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Tech reporter and contributor Alex Kantrowitz shares his picks for the top business and technology books from last year.
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Zoom is paying back users for privacy breaches, Microsoft released a standalone Teams, AWS and SnapLogic dig deeper into automation and robotics & more.
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AWS announced four new initiatives intended to broaden access to learning about new career possibilities.
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When it comes to hyper-personalization and CX, Amazon is one of the first brands that people think of. What lessons can be gleaned from the tech giant?
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While it's clear that AWS, Microsoft and Google are dominating the cloud space, there are no guarantees that this will always be the case. Here's why.
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Hootsuite made a big $48 million acquisition, HubSpot has a new CEO, FullStory raises $400 million and more CX news.
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