Articles
Tag: ai
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The Potential and Limitations of ChatGPT in Marketing
A look at the potential of ChatGPT for automating customer service, providing personalized interactions and gathering valuable customer insights.
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Artificial Inspiration: Shutterstock's AI Image Platform Takes Flight
The innovative tool allows customers to turn words and phrases into custom images, all within their existing licensing package.
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ChatGPT: What You Need to Know
Get the lowdown on ChatGPT, the language model revolutionizing employee experience and beyond. Learn what it is and what it can do in this must-read article.
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What Will 2023 Bring for Customer Experience?
A few key trends that I expect we’ll see in the year for customer experience.
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Is Generative AI the Future of Product Content Generation?
How ChatGPT and generative AI could radically change the way marketers produce product content from product information.
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Why the AI Ethics Debate Will Make Content Moderation Seem Tame
The content moderation battle was intense, but it's got nothing over the one coming for AI ethics.
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The Impact of AI on Access Control
AI security tools can help your organization gain access control, but remember: customers and employees want trustworthy AI practices.
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Microsoft's Azure-OpenAI Integration Tempered by 10,000 Layoffs
Microsoft announced a new partnership with OpenAI on Jan. 16; 10,000 layoffs two days later; and on Jan. 23 a multi-billion-dollar investment in OpenAI.
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'All-in on AI': Book Examines How Smart Companies Win With Artificial Intelligence
To achieve tangible value from AI investment, companies should rethink the way humans and machines interact within today’s working environments.
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Top Marketing Trends You Should Watch in 2023
Impending recession, continued inflation and changing consumer spending mean marketing pros must grow and adjust.
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Crank up Your Digital Experience With Influence AI
The new art and science of “scalable influence" allows for the framing and accelerating of consumer choices.
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Avoid Data and AI Biases for Stronger CX Outcomes
The more sophisticated we become in using AI about people, the more human we need to become.
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What Is Conversational AI? More Than Just Chatbots
Conversational AI uses machine learning for apps that humans can speak to interact with. Learn how this technology powers chatbots and much more.
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Why CMOs Should Care About Synthetic Data
Synthetic data could impact privacy models, automation for video, audio and display ads, AI for customer service, product development and training.
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