Document management roll-up

A federal judge in San Jose, Calif. handed Google a major defeat this week by ruling the company's email interception policy may violate the California Wiretap Act, and denying Google's motion to dismiss the suit.

"Under the plain meaning of the Wiretap Act, the 'ordinary course of business' exception protects an electronic communication service provider's interception of email where there is 'some nexus between the need to engage in the alleged interception and the [provider's] ultimate business, that is, the ability to provide the underlying service or good,'" U.S. District Judge Lucy Koh wrote.

In 2013, users filed a putative class action against Google, claiming its email service practices violated wiretap laws. Lead plaintiff Daniel Matera claims Google is intercepting and scanning emails for commercial purposes. 

Google doesn't totally disagree. Back in 2013, conceded that the snooping is an intrinsic part of its email service, contending that scanning messages is the only way it can keep Gmail free and pay for the cost of maintaining it is through targeted advertising. It has also said that none of this information is read by human eyes, but that it is all machine-scanned. Google also points out that users have agreed to this by signing up to the terms and conditions that must be ticked before you can open a Gmail account. 

But in a 38-page order, Koh challenged Google's email interception and scanning policy, noting that it was not necessary or intrinsic to the process of email delivery. Rather, she noted, it is done so solely so Google can sell the data it collects or use it for targeted advertising. While that practice may have merit, Koh said it was simply too soon to rule on it.  "At the motion to dismiss stage, the court cannot say that Google's alleged interception of email is within the 'ordinary course of business' as a matter of law," she noted.

In a separate case filed this year, several universities sued Google over its email practices. They argue Google provides email services simply so it can mine the data of students. 

Dropsuite Releases Office 365 Back-Up Service

Dropsuite just released a new Office 365 email backup and archiving service that it claims has an enhanced end user experience that makes it easier to use. Microsoft Office 365 has more than 60 million monthly active commercial users, with 50,000 small businesses added every month, according to Microsoft reported in July.

Office 365 resellers who partner with Dropsuite can offer Dropmyemail to their customers to backup their emails, contacts, calendars and tasks within Office 365. Dropmyemail can also be  integrated into the IT Service Providers’ infrastructure, so small and medium-size businesses (SMB) can buy email backup and archiving with just a few clicks.

Dropsuite is a software platform that enables SMBs to backup, recover and protect their digital assets. It offers this service through a network of reseller partners.

Nintex Puts Drawloop Doc Generator on Salesforce AppExchange

Workflow automation and document generation vendor Nintex just pushed its Drawloop Document Generation application onto the Salesforce AppExchange. It allows users to generate richly-formatted, branded documents inside Salesforce in formats such as Word, Excel and PowerPoint as well as PDFs.

It is also optimized  for the Salesforce1 Mobile App, and comes with a component for customers using the Salesforce Lightning Experience.

“We’re all about simplifying the document creation process for sales, service, and marketing professionals,” said Jim Roberson, Nintex Drawloop Vice President and General Manager in a statement.

He thinks the app will accelerate sales and service processes by automating the creation of sales quotes, order forms, proposals, invoices, contracts, account summaries, service documents and other sales related documents.

It also automates data-driven processes that can update record stages, trigger approval routing and additional documents, as well as write data back to Salesforce, schedule tasks, or even create a new record automatically.

Based in Bellevue, Wash., 10-year-old Nintex enables IT professionals to create and manage sophisticated business processes. 

Microsoft Adds Office Muscle To Edge Browser

Microsoft has added a new extension to the Edge toolbar that gives users direct access to all their Office documents and files.

Microsoft Edge is a web browser developed by Microsoft and included in the company's Windows 10 operating systems, replacing Internet Explorer.

The extension puts an Office icon on the Microsoft Edge toolbar to give users direct access the files whether they are stored online or on the desktop, thanks to integration with OneDrive and OneDrive for Business.

The extension allows users to create and open Word, Excel, PowerPoint, OneNote and Sway documents using Office Online directly from the browser.

It also keeps track and surfaces any recent documents that you have opened with Office Online to help you find the documents you need faster.