Long stretch of palm trees in Thailand.
PHOTO: Chelsea King

2018 was a major year for chatbots, with the AI-driven helpers popping up everywhere, from Facebook Messenger to Slack to WhatsApp. Our predictions tell us they’ll only become more popular in this upcoming year. If you are thinking about implementing a chatbot, you’ll need a good chatbot builder, a.k.a. chatbot development platform, but with 26 options to choose from, you should find a fit. Read more about this and much more, below.

Quick, give me the headlines:

Featured Events

Top Resources