When your documentation is mismanaged or mislabeled, your digital transformation will be hindered. Employees need to master information management in a wide variety of esoteric systems and data warehouses. There are three problems here: no one knows exactly what’s in these systems, finding information takes time, resulting in decreased productivity, and the use of multiple systems involves data protection risks. You can check in on this and our other top stories, events and resources from the week, below. Until we meet again, au revoir.
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Why Information Management Plays a Critical Role in Digital Transformation
By David Roe | Apr 23, 2019
According to the 2019 Global Intelligent Information Management Benchmark Report from M-Files, 82% of the 1,500 surveyed said small and large organizations alike will suffer from less than optimal productivity if they don’t address information management issues. -
Understanding the Myths and Realities of a True CDP
By Cory Munchbach | Apr 22, 2019
Let’s clear up some of the misconceptions, uncover the hidden benefits, and reaffirm the unique value a CDP provides. -
Combine Chatbots and RPA Bots for Better Customer Service
By Patrick Nguyen | Apr 23, 2019
Connect the front and back office. -
What You Need to Know About Employee Engagement Software
By Dom Nicastro | Apr 23, 2019
Knowing employee engagement values is important. -
The Newfound Power of DAM
By John Horodyski | Apr 24, 2019
DAM is looking good! -
AI Deployments Depend on Human Skills Too
By David Roe | Apr 22, 2019
Getting three particular skills in line. -
How to Ditch the Guesswork and Create a Culture That's Driven by Data
By Natan Pollack | Apr 24, 2019
In NewVantage Partners’ 2019 AI and Big Data Executive Survey, 95% of respondents revealed it’s not the technology itself that’s blocking them from becoming data-driven, it’s processes and people. - How to Set Up Metrics that Matter for Your Digital Workplace
By Scott Hammers | Apr 24, 2019
Define your digital workplace and analyze KPIs. -
Why You Need a Custom SharePoint Help Site
By Asif Rehmani | Apr 23, 2019
Even if you are implementing essential user training programs such as holding live training classes, hosting Q&A sessions, broadcasting daily tips and offering context-sensitive help, you still need a help site. -
Who Is the Most Important Person on Your Content Team?
By Ahava Leibtag | Apr 23, 2019
Every team needs a project manager.
Featured Events
- April 28 — Gartner Marketing Symposium/Xpo San Diego 2019
- April 30 — [CMSWire Webinar] Lessons Learns on the Road to Great Digital Employee Experience
- May 8 — [CMSWire Webinar] How to Succeed with a Workplace Chatbot
- June 17 — Digital Workplace Experience Chicago 2019
- November 4 — DX Summit Chicago 2019
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