Woman in a red cape with a crown of deer antlers on her head.
PHOTO: Guillermo Insfran

Employee freeze getting you down? An increasing amount of evidence continues to point to the direct correlation between employee experience and customer experience. In fact, companies with happy employees also see 81 percent higher customer satisfaction. So when you're working on your customer experience, spend a little time considering employee satisfaction, which you can read up about in the articles below. You'll also be able to find out about what's going on at SAP, Microsoft’s free AI business school for executives and much more in our weekly recap.

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