Mapping the Customer Journey
Technology helps organizations design and build better customer experiences, but there's something to be said for the human element -- both customer and business -- that can't be forgotten, or replaced.
Redefining Social
Everyone wants to have a social enterprise, but many can't define what that really means. Read Symon Garfield's definition of social business for one perspective.
To Move to the Cloud or Not
Here are 4 reasons not to move to SharePoint in the Cloud. For those who implement the OASIS CMIS content interoperability standard, working with cloud-based enterprise content management system is now easier.
Upcoming Webinar: Create World Class, Dynamic Digital Exeriences (Jul 24)
Learn the 8 customer experience trends allowing organizations to deliver unified experiences across multiple channels.
> Register Today
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Around the Web
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Featured Events (all events | post your event)
- Jul 24 Webinar: Creating World Class, Dynamic Digital Experiences
- Jul 25 Webinar: How to Create Websites at Scale - An Experience Management Imperative
- Aug 11 -- SPTech Con Boston
- Oct 09 -- Nuxeo World Paris
- Oct 20 Liferay Symposium North America
Featured Jobs (all jobs | post your job)
- Senior B2B Tech Reporter at SimplerMedia Group Inc
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