Tom Murphy

CONTRIBUTING AUTHOR

San Francisco

COVERS

Customer Experience, Digital Marketing, Information Management

CONNECT

Follow @tommurphyba

Tom Murphy is a journalist, editor and entrepreneur who has been building engaging virtual communities for three decades from his base in Northern California. He has written extensively about technology and business, has helped build some of the best-known companies in online publishing and is author of the book “Web Rules: How the Internet is Changing the Way Consumers Make Choices.”

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Tom's Recent Articles

• Discussion Point: How Can Your Company Innovate Faster? Mar 16, 2015
• Finding a DAM System You Can Love Mar 6, 2015
• New Salesforce Tool Can Help You Get Personal With 1M People Mar 5, 2015
• How Salesforce Builds Its Ecosystem, 1 Company at a Time Mar 4, 2015
• IDC: Your Customer Experience Cup Is Just Half Full Mar 3, 2015
• 1.75B Reasons You Should Redesign Your Website Feb 25, 2015
• Make Your Brand Stand Out in a Crowded, Multichannel World Feb 17, 2015
• Too Much Information: Managing Distractions in the Workplace Feb 12, 2015
• Salesforce Makes Another Bet on E-Commerce Feb 5, 2015
• Overcoming Old Fears About Live Video Feb 4, 2015
• Another Study Shows Big Gap Between CX Goals, Realities Feb 3, 2015
• Salesforce Arms Apttus with $41M Feb 2, 2015
• The Salesforce Wave Rolls Past Its First 100 Days Jan 30, 2015
• Belated Holiday Gifts for E-Marketers: Data Reports Jan 29, 2015
• A Slimmer SDL Takes on the CXM Gorillas Jan 27, 2015
• IDC Sees Steep Climb to Optimized Customer Experience Jan 26, 2015
• Turn Weaknesses of the Cloud into Strengths Jan 23, 2015
• Put the Tech Back into Tech Shows Jan 21, 2015
• Discussion Point: Are Trade Shows Worth the Cost? Jan 20, 2015
• Forrester Study Finds Big Savings in Workflow Automation Jan 14, 2015
• Fractal Analytics Buys Mobius Innovations From an Old Friend Jan 12, 2015
• From Star Wars to Marketing: Challenges for Technology Jan 8, 2015
• Making Social Business More Social #CES2015 Jan 6, 2015
• A Look Back: Broken Promises of the Mobile Enterprise Dec 31, 2014
• CMSWire's Top 10 Hits of 2014: Digital Asset Management Dec 30, 2014
• Shining the Light On Dark Social Dec 23, 2014
• Rethink Your Redesign Strategies to Hit Your Targets Dec 18, 2014
• Why Your Videos Belong in SharePoint Dec 10, 2014
• TigerText Expands Its Secure Texting for the Enterprise Dec 9, 2014
• Keeping Up with Evolving Business Processes Dec 8, 2014