Rachel Happe
CONTRIBUTING AUTHOR
Boston, MA, US
COVERS
Social Business, Customer Experience, Community Management
CONNECT
Rachel has spent the last 15 years helping organizations implement emerging technologies to advance their business strategies.
She understands how networked communications environments can transform how people work, their productivity and their personal satisfaction by aligning their passions, skills and relationships.
Rachel co-founded The Community Roundtable to support business leaders developing their community and social business strategies. Clients including SAP, Aetna, BASF, CA, H&R Block, and CSC benefit from Rachel’s ability to make sense of abstract trends and her ability to see the implications that technical and operational decisions can have on people and processes.
During her career Rachel has served in analyst, product management, product marketing and executive roles. Find out more or connect on LinkedIn or Twitter.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Rachel's Recent Tweets
Tweets by @rhappeRachel's Recent Articles
- Customer Communities: Strategy or Tactic? Jan 15, 2015
- Want to Succeed in Social Business? Invest in It. May 5, 2014
- 2013 - The Year Social Business Got Real, What it Means, What's Next Dec 9, 2013
- The Holy Grail of Engagement and Why Communities Matter Apr 4, 2013
- To Socialize Organizations, Socialize the Executives Oct 22, 2012
- 3 Critical Social Business Trends to Watch in 2012 Dec 12, 2011
- First Do No Harm: How Social CRM Can Be a Trap Jun 20, 2011