John Mancini

CONTRIBUTING AUTHOR

Washington D.C.

COVERS

Content Management, Information Management

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John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation.

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John's Recent Articles

• Enamored With Technology? You May Strike out in Customer Experience Jun 14, 2022
• Don't Look Back and Other Business Lessons From COVID-19 Mar 1, 2022
• Bringing Customer Experience and Automation to the Last and First Mile Nov 2, 2021
• Rolling Stone, Data Analysis and the Problem of Recency Bias Sep 20, 2021
• 6 Common Misperceptions About RPA Jul 13, 2021
• Mancini's Law Says: Information Chaos Has Consequences Jun 9, 2021
• The Two Sides of the 'New Normal' Apr 13, 2021
• Practical Dreamers: Connecting the 'Why' and the 'How' in Technology-Driven Innovation Feb 22, 2021
• How Will the History of the Last 4 Years Be Recorded? Oct 15, 2020
• We Need 'Set It and Forget It' Governance Aug 17, 2020
• Facebook, We Need to Talk Jun 22, 2020
• Anatomy of a Collaboration Disaster Apr 24, 2020
• The Untapped Potential of Conversational AI: Content in Context Apr 9, 2020
• The Remote Working Pendulum Swings Again: 9 Lessons Learned Mar 9, 2020
• Is Your Capture Strategy Intelligent or Stuck in Yesterday’s Technology? Feb 19, 2020
• The Elephant in the Digital Transformation Room: The Long Tail of Legacy Tech Dec 12, 2019
• Failure to Launch: 5 Causes of Digital Transformation Failure Oct 10, 2019
• 8 Hacks to Simplify Content Management for Small Companies Jul 30, 2019
• AI Frontiers: Fascinating, Fake and Terrifying Content Jun 20, 2019
• The Robots Are Coming: It's Time We Have the Messy Conversations May 9, 2019
• Digital Transformation: Should You Be Playing Offense or Defense? Apr 11, 2019
• Beware the Inbound Marketing Trap Mar 22, 2019
• Customer Experience Needs to Focus on More Than Just the Usual Suspects Feb 7, 2019
• Content Management Needs Come in Many Flavors Jan 10, 2019
• Deconstructing a Content Management Urban Legend Nov 20, 2018
• Crazies at the Social Media Barricades: Unintended Consequences and Next Steps Sep 13, 2018
• How Will We React to This Period of Revolutionary Technological Change? Aug 15, 2018
• Robotic Process Automation and Roombas: What Could Go Wrong? Jul 17, 2018
• Disruption Demands We Look at Content Through a New Lens Jun 25, 2018
• Digital Transformation: The Good News and the Bad News May 7, 2018