Jennifer Torres

STAFF REPORTER

Indialantic, Fla.

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Digital Marketing, Digital Experience, Customer Experience

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Jennifer Torres is a staff reporter for Simpler Media Group/CMSWire and a former newspaper reporter with 15 years of journalistic experience. She is the published author of 10 books and previously served as a marketing officer at Florida Institute of Technology.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Jennifer's Recent Articles

• Clearbit Integrates With G2, Symend Gains $40M, More News Nov 23, 2022
• What Marketers Are Most Thankful for This Thanksgiving Nov 23, 2022
• Contentstack Raises $80M, Optimizely Launches DXP on Microsoft Azure, More News Nov 18, 2022
• One Layoff, and a Changing Digital Experience Developer Landscape Nov 18, 2022
• Twitter vs. Mastodon: The Marketing Reality Nov 14, 2022
• OSF Digital Acquires Oegen, Sprinklr Teams With Salesforce on CXM and CRM, More News Nov 10, 2022
• 3 Basic Human Psychological Needs That Matter in Customer Experience Nov 7, 2022
• IBM Unveils Software Suite, OpenAI Startup Fund Pledges $100M, More News Nov 4, 2022
• Top Takeaways From CMSWire's DX Summit 2022 Autumn Edition Nov 2, 2022
• Shutterstock Deepens OpenAI Partnership, Lytics Debuts Conductor, More CX News Oct 28, 2022
• Qualtrics Launches CrossXM, Former Best Buy CEO Joins Spacee Advisory Board, More News Oct 21, 2022
• Where Does Location Tech Fit in CX Roadmap? Oct 20, 2022
• What Is the AI Bill of Rights and How Does it Affect Marketing, CX? Oct 17, 2022
• Intercom Modernizes Messenger, QuestionPro Acquires SuiteCX, More News Oct 14, 2022
• The Software Developer's Fate in Low-Code/No-Code World Oct 12, 2022
• Optimizely Combines Suites Into Orchestrate, Qualtrics Debuts Contact Center Solutions, More News Oct 7, 2022
• Chief Marketing Officers Share Priorities Amid Economic Stress Oct 7, 2022
• Sendinblue Acquires Yodel.io, Flatfile Lands $50M, More News Sep 30, 2022
• How Does Adobe's $20B Acquisition of Figma Impact UX Designers? Sep 27, 2022
• Salesforce Debuts Salesforce Genie, Qualtrics Launches Video Feedback, More News Sep 23, 2022
• What's the Impact of Conversational AI for Contact Centers? Sep 21, 2022
• Adobe Acquires Figma for $20B, Zesty Lands $75M, More News Sep 16, 2022
• Are CX Leaders Concerned About Quiet Quitting? Sep 16, 2022
• How Marketers Can Upskill for the AI Economy Sep 14, 2022
• HubSpot Debuts CX Innovations at INBOUND, CVS Health to Acquire Signify Health for $8B, More News Sep 9, 2022
• Can a Customer-Obsessed Strategy Save the Independent Travel Advisor? Aug 19, 2022
• B2B Marketers Must Embrace New Vision of Lift-Based Metrics Aug 16, 2022
• Is Ecommerce the Antidote to Ongoing Retailer Challenges? Aug 4, 2022
• How Customer Personas Fuel Good Content Jul 25, 2022
• The Switch to Google Analytics 4 Is Fast Approaching: Here’s What to Do Jul 18, 2022