Gerry McGovern
CONTRIBUTING AUTHOR
Dublin, Ireland
COVERS
Web Engagement, Content Strategy, Online Marketing
CONNECT
Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.
Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in 2010.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Gerry's Recent Tweets
Tweets by @gerrymcgovernGerry's Recent Articles
- Citizen Activism for More Sustainable Tech Sep 27, 2022
- Smartphones and Laptops Are Chemical Reactors Sep 20, 2022
- Ireland Says Data Centers Provide Major Value. I Say Otherwise Sep 6, 2022
- Enormous, Toxic Waste in Digital Design Aug 30, 2022
- Digital and Its Ethereal Dream Is a Lie Aug 23, 2022
- Big Data Trumps Quality Content Aug 15, 2022
- It's Time We Got Smart About Energy Around Data Centers Aug 9, 2022
- Long-Term Thinking Needed: Experience Design Survey Results Feb 14, 2022
- Bicycle Thinking: Finding a Balance Between Technology and Life Jan 24, 2022
- More Than 1,000 Substances Go Into One Smartphone Jan 18, 2022
- The Invisible, Immaterial Internet Is Not What It Seems Jan 10, 2022
- CO2 Caused by Developing a Software Feature Dec 13, 2021
- Choose the Least CO2-Emitting Form of Digital Communication Dec 6, 2021
- Frugal Data: Heavy Data Is a Heavy Polluter Nov 29, 2021
- Designing Sustainable Websites Nov 22, 2021
- Humans Are the Solution, Technology Is the Problem Nov 1, 2021
- People's Perception of Waste Has Changed Oct 11, 2021
- Let's Talk About Digital Hygiene Oct 4, 2021
- The Environmental Cost of iPhone Updates Sep 27, 2021
- Making Visible the CO2 in iPhone Updates Sep 20, 2021
- Principles for Designing Sustainable, Environmentally Friendly Websites Sep 13, 2021
- The Environmental Cost of Search Sep 7, 2021
- Designing Digital to Last Aug 30, 2021
- In a Climate Crisis, Text Should Be the Default Option for Communication Aug 27, 2021
- The Tech Cult of Collecting and Hoarding Data Aug 16, 2021
- Making Digital Waste Visible Aug 9, 2021
- Data Center Planned Obsolescence, Part 2 Jul 12, 2021
- Data Center Planned Obsolescence Jul 6, 2021
- How To Reduce Digital Waste Jun 28, 2021
- CO2 Footprint of Data Jun 14, 2021