Gerry McGovern
CONTRIBUTING AUTHOR
Dublin, Ireland
COVERS
Web Engagement, Content Strategy, Online Marketing
CONNECT
Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.
Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in 2010.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Gerry's Recent Tweets
Tweets by @gerrymcgovernGerry's Recent Articles
- Are We Heading Toward an Information Catastrophe? Jan 31, 2023
- Quick Customer Wins, Big Losses Later Jan 17, 2023
- The Great Data Waste: Trash What You Don't Need Jan 12, 2023
- 90% of Data Is Junk and Terrible for the Environment Jan 6, 2023
- The True and Total Cost of Free in Digital World Dec 13, 2022
- Cryptocurrency and Bitcoin: Beware the Pitfalls Dec 6, 2022
- Content Management: The Story of COVID and Airborne Transmission Nov 29, 2022
- A Tale of Pat and Nuala Geoghegan’s Farm, and Digital Toxic Waste Nov 22, 2022
- Fake News: Nothing Remotely Green or Clean About Aluminum Mining Nov 15, 2022
- Tech Reliance = Not Good for Environment, Minds and Bodies Nov 7, 2022
- Not Just Bad CX: Heavy Websites Tax the Poor, Environment Nov 1, 2022
- Material Complexity Hurts Reusability, Repairability and Recyclability Oct 25, 2022
- Measuring the Total Cost of a Smartphone Oct 19, 2022
- Design Products With Eye for More Sustainable World Oct 11, 2022
- E-Waste Recycling Should Be a Last Resort Oct 4, 2022
- Citizen Activism for More Sustainable Tech Sep 27, 2022
- Smartphones and Laptops Are Chemical Reactors Sep 20, 2022
- Ireland Says Data Centers Provide Major Value. I Say Otherwise Sep 6, 2022
- Enormous, Toxic Waste in Digital Design Aug 30, 2022
- Digital and Its Ethereal Dream Is a Lie Aug 23, 2022
- Big Data Trumps Quality Content Aug 15, 2022
- It's Time We Got Smart About Energy Around Data Centers Aug 9, 2022
- Long-Term Thinking Needed: Experience Design Survey Results Feb 14, 2022
- Bicycle Thinking: Finding a Balance Between Technology and Life Jan 24, 2022
- More Than 1,000 Substances Go Into One Smartphone Jan 18, 2022
- The Invisible, Immaterial Internet Is Not What It Seems Jan 10, 2022
- CO2 Caused by Developing a Software Feature Dec 13, 2021
- Choose the Least CO2-Emitting Form of Digital Communication Dec 6, 2021
- Frugal Data: Heavy Data Is a Heavy Polluter Nov 29, 2021
- Designing Sustainable Websites Nov 22, 2021