Erika Morphy

CONTRIBUTING AUTHOR

New Orleans, La.

COVERS

Customer Experience, Social Business, Information Management

New Orleans-based journalist Erika Morphy has been covering technology and its business implications for more than 20 years.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Erika's Recent Tweets

Tweets by @emorphy

Erika's Recent Articles

This Is Your Brain. This Is Your Brain on Multitasking Feb 4, 2020
Why Executives Should Be Dirtying Their Hands With Data Manipulation Nov 4, 2019
Making The Case for Unplugging During the Workday Aug 30, 2019
Are Employees Suffering from Tech Overload? Aug 14, 2019
Should Your Organization Be Auditing Their Algorithms? Aug 13, 2019
Digital Transformation: Beware the Legal Details Aug 12, 2019
Is AI Poised to Make Bigger Play for Email? Jul 31, 2019
Sentiment Analysis Can Be Valuable if Used Correctly Jul 30, 2019
What’s Next for Bot Intelligence? Jul 17, 2019
How Bots Can Tell When the C-Suite Is Lying Jul 16, 2019
Yes, You Can Outsource Digital Transformation Jul 8, 2019
The Pros and Cons of Hiring a Fractional CTO Jul 5, 2019
How to Have Ethical Oversight Without an Ethics Committee Jul 2, 2019
Salesforce Powers Ahead With Tableau Acquisition Jun 13, 2019
Celebrate Digital Transformation Wins, But Don't Lose Momentum May 30, 2019
Is It Time for Your Organization to Form an AI Ethics Committee? May 1, 2019
What Is Contextual Commerce and Why It Can Be So Hard Apr 26, 2019
Why RPA Implementation Projects Fail Mar 5, 2019
Why Expectations of Constant Increases in Productivity Aren't Realistic Mar 4, 2019
Why You Should Be Worried About the Dark Side of Synthetic Speech Feb 28, 2019
How to Map Out a Successful Artificial Intelligence Strategy Feb 7, 2019
When Marketing Personalization Becomes Too Intrusive Feb 5, 2019
What Is Unsupervised Learning? Jan 28, 2019
When The Customer Is Not Always Right: Do Retail's Customers Expect the Impossible? Jan 25, 2019
9 Voice Datasets You Should Know About Jan 8, 2019
How Can Community Managers Add Value to a Digital Transformation? Jan 7, 2019
What Tools Do You Need to Create a Great Conversational UX? Jan 3, 2019
What Is Conversational User Experience (UX) Dec 20, 2018
Creating Great Conversational Experiences Has Its Challenges Nov 6, 2018
What Is a Conversational Experience? Nov 5, 2018