Carrie Melissa Jones
CONTRIBUTING AUTHOR
Seattle
COVERS
Customer Experience, Community Management
CONNECT
Carrie Melissa Jones is a community leader, entrepreneur and researcher who has been involved with online community leadership since the early 2000s. She is currently the CEO of Gather Community Consulting. Prior to Gather, she served as COO and Founding Partner of CMX, the hub for over 20,000 community professionals. Over the course of her career, she has trained, advised, presented to and shared ideas with leaders of thousands of the world’s leading online communities.
Please Note
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Tweets by @caremjoCarrie's Recent Articles
- The Loneliness Epidemic Revisited: A 2020 Update Feb 19, 2020
- Following Meetup's Failed 'Experiment,' What's Next for the Company? Oct 30, 2019
- The Community Platform Landscape: Your Options Today Aug 22, 2019
- Online Communities and the Campfire Principle Apr 29, 2019
- 7 Lessons From Asana’s Community Launch Mar 18, 2019
- Just Because You Call it a 'Community' Doesn't Make it One Jan 10, 2019
- Gamification in Community Building: When Does it Work? Oct 25, 2018
- Can Harley-Davidson's Community Revitalize the Brand Yet Again? Aug 27, 2018
- Advocacy vs. Community: What's the Difference? Jun 26, 2018
- Don't Base Your Brand Community on Hope: Research Matters May 16, 2018
- Memo to Facebook: A Platform Isn't a Community Mar 28, 2018
- Are LinkedIn's Groups Changes Too Little, Too Late? Jan 24, 2018
- Blockchain Is an Opportunity for Community Managers Dec 12, 2017
- What the Jive Acquisition Means for the Community Industry Jun 2, 2017
- Proving Community Value Is Vital to Survival May 19, 2017
- 10 Tips for Hiring a Community Manager Nov 30, 2016
- How to Reward Your Community Members Sep 19, 2016
- Answering That Pesky Community ROI Question Aug 5, 2016
- 5 Clear Ways that Communities Drive Business Value Jun 3, 2016
- Picking a Community Platform? Do Your Legwork Apr 6, 2016
- What a Mission-Driven Company Looks Like Feb 16, 2016
- The Content and Community Engine Driving Marriott's $14B Revenue Dec 8, 2015
- Turning Your Customers into Ambassadors Sep 30, 2015
- Want to Build Community? Try an Email Newsletter Aug 14, 2015
- Why Most Companies Fail at Community Management Jun 30, 2015
- Is Community the Future of Business? May 11, 2015