Blake Landau

CONTRIBUTING AUTHOR

San Francisco

COVERS

Enterprise 2.0, Social CRM, Web Engagement

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Follow @blakelandau

Blake Landau is a blogger, speaker and consultant at Artemis. She’s worked with brands such as Verizon Wireless on social media, branding, public relations and marketing. She started her career in customer strategy building Customer Management IQ, a social networking site and online business publication. She loves her running, book clubs and living in the San Francisco Bay Area. Follow her on Twitter at @BlakeLandau.

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Blake's Recent Articles

• Interview: Lithium CEO Rob Tarkoff Has Some Advice for Social Media Consultants Jan 24, 2013
• Steve Faktor on Finding Fulfillment in the Digital Workplace Jan 21, 2013
• Digital Royalty Founder Amy Jo Martin on Social Business, Entrepreneurship, Gender #NMX Jan 11, 2013
• Interview: Mark Fidelman on How Creativity, Innovation and Golf Relate to Social Business Nov 12, 2012
• Four Highlights of the BoxWorks 'Wonder Woman' Panel #BoxWorks Oct 11, 2012
• Small Businesses Prefer Local Vendors Oct 4, 2012
• Social Customers Want Fast Response Rates, Even For Small Businesses #df12 Sep 21, 2012
• Tools that Small Businesses Can't Live Without Sep 19, 2012
• CRM Evolution #crme11: A Wrapup Aug 15, 2011
• Interview: Brent Leary, Keynote at CRM Evolution #crme11 Aug 12, 2011
• Interview with Paul Greenberg, Chair of CRM Evolution #crme11 Aug 11, 2011
• The Practitioner Readiness Question at CRM Evolution #crme11 Aug 10, 2011
• Top 7 Things to See at CRM Evolution Aug 5, 2011
• Revolutionizing Work Design Through Smarter Gamification Jan 24, 2011
• Culture Eats Strategy For Lunch at NRF 2011 Jan 17, 2011
• 4 Questions With Jill Puleri, VP & Global Retail Leader, Global Business Services for IBM #nfr11 Jan 12, 2011
• Retailers Struggle with Mining and Managing Unstructured Social Customer Data #nfr11 Jan 10, 2011
• A Dollar For Every User: Goldman Sachs Invests US$450m in Facebook Jan 5, 2011
• Brian Solis Talks Katie Couric, Social CRM and (R)evolution Dec 21, 2010
• Change Management: Let’s Take It From The Top Dec 20, 2010
• 4 Questions With Tony: What Other Businesses Can Learn from Zappos Dec 13, 2010
• May the Force Be With You; the Salesforce Dreamforce Festival Dec 13, 2010
• Blake's 2011 Forecast: Social with a Chance of Cloud Dec 1, 2010
• Organizations and The Government are Adopting: An Interview on Social Business with MITRE's Senior Principal Scientist Nahum Gershon Nov 22, 2010
• 10 Questions With R "Ray" Wang, CEO of New Analyst Firm Constellation Resarch Nov 18, 2010
• From Enterprise 2.0 to Social Business #e2conf Nov 10, 2010
• Interview: Paul Greenberg on How Social CRM and Enterprise 2.0 Come Together Nov 2, 2010
• The Elevator Pitch for Social CRM Oct 26, 2010
• Craigslist Founder Craig Newmark on the Customer and Social Business Oct 25, 2010
• CEM: BlogWorld Dips Its Toe in Customer Engagement Strategy #bwe10 Oct 18, 2010