Andie Burjek
CONTRIBUTING AUTHOR
Chicago
COVERS
Customer Experience, Employee Experience, Digital Workplace
Andie is a research editor at Simpler Media Group. In her role, she writes data-driven content and research reports for SMG and their clients. Andie studied journalism at the University of Wisconsin-Madison.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Andie's Recent Articles
- What to Expect From the Future of Virtual Agents Feb 24, 2023
- How to Manage Remote Call Center Agents, Protect Customer Data and Stay Compliant Jan 12, 2023
- Choose the Right CX Technology; Earn Customer Loyalty Nov 4, 2022
- How to Perfect Your Company’s Conversational AI Oct 26, 2022
- Sitecore Symposium Attendees and CX Professionals Share 2023 CX Priorities Oct 24, 2022
- Tell Your Brand Story: The Do's and Don’ts of Crafting an Engaging Story Oct 12, 2022
- How to Prepare Your Digital Storytelling Strategy for the Future Sep 28, 2022
- How to Prepare Your Call Center for a Recession Sep 26, 2022
- Quality Matters: How to Continuously Test Your Chatbot Aug 22, 2022
- Engaging Employees in the Modern Workplace Aug 18, 2022
- How AI Can Help Bolster Customer Privacy Aug 1, 2022
- Tackle Your Labor Shortage Issues by Adopting AI Into Your Customer Experience Jul 25, 2022
- How to Create an Inviting Customer Experience Jun 22, 2022
- Inside the Latest Wave of Customer Experience Innovation or Evolution Apr 28, 2022
- CX and Marketing Conferences for Fall 2021 Oct 19, 2021
- How Much Customer Data Should You Collect? Sometimes Less Is More Sep 28, 2021