About CMSWire - The Leading Community of CX Professionals

CMSWire - The Premier Community of Customer Experience Professionals

Our Mission

Team CMSWire's mission is to advance the careers of our members via high impact knowledge and networking. Your success is our north star.

Our Community

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals. Today our community consists of over 5 million influential digital business leaders the majority of whom are based in North America and employed by medium to large organizations.

Not yet a member? Join as a free member today

Community Services

We keep our community informed and connected in the following ways:

Editorial Calendar

You can view our editorial calendar here. Got something to say? You may apply to join our Contributor Community. Please do note our content submission guidelines.

Editorial Team

Our editorial team consists of core staff complemented by our over 400 strong Contributor Community, each specialized in one or more of our core topics. We welcome new writers on a regular basis. If you are interested in working with us on a regular basis, please get in touch.

Brice Dunwoodie

Brice is the founder of Simpler Media Group / CMSWire, a digital business strategist and an entrepreneur who for the past 25 years has labored excessively for organizations such as Oracle, Macromedia (now Adobe), Cylogy and Simpler Media Group. He is an avid fan of simplicity, elegant technology, sailing et vin rouge. He splits his time between San Francisco, Sonoma County, Paris and Budapest.

In the professional community, Brice is a supporter of organizations such as The Electronic Frontier Foundation and Fairness & Accuracy in Reporting.

Get in touch if you'd like to share ideas or if you'd like to contribute in some way to CMSWire.

The Digital Experience Summit

Digital Experience (DX) Summit is the premier digital customer experience conference series. The event is produced by Simpler Media Group, the publisher of CMSWire.

During the 2022 virtual conference series, DX Summit attendees have the unique opportunity to see inside the world’s best digital customer experiences and discover the latest digital CX trends, best practices and research.

The Digital Workplace Experience Conference

Digital Workplace Experience is the premier digital workplace conference for executives across the globe.

During the 2022 virtual conference series, attendees will have the unique opportunity to see inside the world’s most successful digital workplaces and discover the latest digital workplace trends, best practices and research. Whether your focus is employee experience, collaboration, communications, intranets or digital workplace tools … DWX will give you the latest insights on modern digital workplace trends.

Join a smart, friendly community devoted to putting best practices, workplace trends and key technologies into action. With high-impact sessions and fun networking hours, Digital Workplace Experience is the best place to find like-minded peers from major organizations working towards the same goals.

Mobile App

The CMSWire mobile app provides a personalized user experience and is packed with features that are constantly evolving via regular releases. It allows our community to connect to all of our news, events, podcasts and research anywhere at any time. Explore the CMSWire mobile app.

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The annual CMSWire IMPACT Awards include our “Customer Experience Leader of the Year” award — which recognizes the impact of senior customer experience leaders — and our team-level awards that recognize excellence in a number of additional categories. Learn more and submit awards applications here.

Employee experience and digital workplace leaders may also be interested in exploring the Reworked IMPACT Awards associated with our sister publication, Reworked.co.

CMSWire Advisory Board

The CMSWire Advisory Board is comprised of industry leaders and practitioners in the fields of digital experience, customer experience, digital workplace and information management. Initially created in September 2015, each new board provides input, advice and feedback to the CMSWire editorial staff and the DX Summit event staff.

CMSWire CX Research Board

The Customer Experience Research Board consists of business leaders who are involved in developing and managing the customer experience programs in their organizations. The purpose of the board is to conduct industry research on the emergence and development of customer experience technologies and best practices, and to connect customer experience professionals to relevant and timely research. Learn more about the Customer Experience Research Board here.

Email Newsletters

We offer regular email newsletters to CMSWire members (become a CMSWire member here). Our newsletters contain the latest news, analysis, research and event highlights. All of our email communications strive for 100% compliance with the 2003 CAN-SPAM Act.

Copyright, RSS and Content Syndication

This website is published by Simpler Media Group, Inc. and its content is copyrighted by Simpler Media Group, Inc. with all rights reserved.

We make all of our article headlines and summaries available via an RSS News Feed. You are welcome to include syndicated CMSWire.com headlines in other, appropriate websites or applications, but only on the condition that you always link the headline directly back to original article.

If you do not do this, we will automatically consider your usage to be in violation of our copyright and will take action accordingly.

Note: We reserve the right to revoke the use of our syndicated content at any time and for any reason. Please do send us an email if you plan to use our content — we'd be happy to discuss your ideas and how we can possibly work together.


Simpler Media Group is an approved provider of credits through both the HR Certification Institute (HRCI) and the Society for Human Resources Management (SHRM).

Our events that are approved for credits through HRCI and SHRM will be clearly labeled and may include CMSWire webinars, Reworked webinars, our virtual conferences, and our Digital Workplace Experience conference.

Contacting Us


Tel: +1 800-939-1913 (ext 8 for name directory)

Twitter: @cmswire

LinkedIn: CMSWire company page

Headquarters & Finance:

Simpler Media Group, Inc.
600 California St., 11th Floor
San Francisco, CA 94108 USA

New York:

Simpler Media Group, Inc.
244 5th Avenue, Suite 1942
New York, NY 10001 USA


Simpler Media Group, Inc.
444 N. Michigan Avenue, Suite 1200
Chicago, IL 60611 USA

Submitting Your Press Release

We welcome on-topic press releases. Please note however we tend to only cover news related to products, industry events and mergers or acquisitions. Our apologies in advance, but we tend to ignore news about your latest partnership, major sales deal or website redesign. With that qualifier in mind, please submit your news and tips here.

Interested in Sponsored Content? We do offer a limited number of sponsored content opportunities. Please get in touch with our Sales team to discuss.

Guest Writers and Content Contributors

Do you have something to say? We understand the importance of generating credible content and will work with you to achieve this goal. Please read our content submissions guidelines.

Advertising & Marketing Services

We offer a number of CMSWire advertising optionsLearn more »


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