Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search
Support Customer-Centric Culture With Active Employee Listening
OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin - ChatGPT Suffers First Data Breach, Exposes Personal Information
- Support Customer-Centric Culture With Active Employee Listening
- Is Your AI-Generated Content Protected by US Copyright?
- Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search
- OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin
Digging Deeper
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Wacky, Unhinged Bing Chatbot Is Still Good for Microsoft's Business Alex Kantrowitz @kantrowitz
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My Personal Survival Story and the Amplification of Customer Experience Victoria Davitashvili @vicki_d11
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Top 5 ChatGPT Prompts for Customer Experience Professionals Michelle Hawley @msophiahawley
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Google CEO Asks for Help With AI Chatbot Bard in Leaked Memo Jennifer Torres @jenn__torres
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Reading the Tea Leaves: What Analytics Trends Are Emerging for 2023? Pierre DeBois @zimanaanalytics
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Exploring the Crossroads of User Experience and Customer Experience Brianna Langley Henderson @cmswire
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What Is a Call Center? How They Work Lesley Harrison @cmswire
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Are You Overvaluing Quantitative CX Research? Gaby Moran @gbmoran
What's Happening
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Mar 29
The CX Commute vs. the CX Joy Ride
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Mar 29
Is Your Microsoft 365 Data Recoverable? How to Survive the IT Hotseat When Data is Lost
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Mar 30
An Optimized Customer Contact Strategy Combines Transparency and Intelligence: The State of Outbound Communications
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Apr 5
Adopt a Modern Digital-First Marketing Strategy
Susan Beermann, Chief Marketing Officer at Contentstack, knows fi ...
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Apr 13
Accelerating Content Velocity Across the Digital Supply Chain
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Mar 29
The CX Commute vs. the CX Joy Ride
-
Mar 29
Is Your Microsoft 365 Data Recoverable? How to Survive the IT Hotseat When Data is Lost
-
Mar 30
An Optimized Customer Contact Strategy Combines Transparency and Intelligence: The State of Outbound Communications
-
Apr 5
Adopt a Modern Digital-First Marketing Strategy
Susan Beermann, Chief Marketing Officer at Contentstack, knows fi ...
-
Apr 6
5 Must-Have CDP Use Cases That Drive Revenue and Performance
The post-pandemic world is here: consumers are no longer buying p ...
Featured Research
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The 2023 State of Digital Customer Experience Report
Digital CX data and insights from 1200+ executives
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Customer Data Platforms Market Guide (2023)
Get the help you need when choosing a CDP
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Digital Experience Platforms (DXP) Market Guide
Everything you need to know about the DXP marketplace
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Microsoft Growth Slows, Google Brings Meet to YouTube, More News
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- What Purpose Does Your Intranet Serve?
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Is Your AI-Generated Content Protected by US Copyright?
- Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search
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- AI Marketing: The New Way to Increase Efficiency and Boost Results
- Find Your Niche: Top Marketing Associations by Specialty
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Workplace From Meta Releases New Events Features, Google Improves Smart Canvas Experience & More News
- Intranet Platforms 2022: The State of the Industry
- Is it Time to Say Goodbye to SharePoint On-Premises?
- Will Microsoft Customer Experience Platform Compete in the CX World?
- Microsoft Takes on the Metaverse, Updates Teams and Viva & More Digital Workplace News
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ChatGPT Suffers First Data Breach, Exposes Personal Information
- Is Your AI-Generated Content Protected by US Copyright?
- Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search
- OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin
- Adobe Launches New GenAI, New NVIDIA AI Partnership, More News
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Transform Customer Experience Disruptions Into Business Opportunities
- Top Customer Experience Metrics That Impact Internal Operations
- The 5 Stages of Predictive Analytics for CX Success
- Strengthen CX and Privacy Compliance With Opt-in/Opt-out Processes and Email Metrics
- Predictive Analytics: Overcoming Data Swamps in Tech's Dynamic Landscape
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Silicon Valley Bank Collapse: Unraveling the Impact on CX and Startup Ecosystem
- DXPs and CDPs: How to Measure and Improve Your Digital Customer Experience Metrics
- Monolithic to Modular: How Composable DX Is Transforming Digital Experience Creation
- Salesforce Joins the Battle for Smart CRM Dominance With Launch of Einstein GPT
- CX Decoded Podcast: A Deep Dive Into the Power of DXPs and the Road Ahead
